Employment Specialist

Centre for Skills Development; Burlington; Hybrid; CAD 60,000 - 62,000; Full time

Job summary

The Centre for Skills Development is seeking an Employment Specialist to support clients across Burlington, Milton, Oakville and Mississauga sites. You will provide one-to-one counselling, help clients navigate job search, retention and career exploration, and coordinate with the Employment Services team to deliver relevant services.

Full-time role, 35 hours per week, with a mix of in-office and virtual work.

Qualifications

• Post-secondary degree or diploma; Career Development Practitioner certificate is an asset.
• Educational equivalents such as Social Services Worker may be considered with related experience.
• Certification in Personality Dimensions, Strong Interest Inventory, MBTI, COP System or similar assessments is an asset.
• Experience with diverse clients including newcomers and multi-barriered individuals; EO experience preferred.
• Knowledge of Motivational Interviewing and solution-focused counselling and assessment tools.

Responsibilities

• Counsel clients one-to-one on job search, retention, and career exploration.
• Conduct needs assessments and create Employment Action Plans.
• Prepare clients for interviews with mock sessions.
• Provide ongoing support post-employment with follow-ups.
• Maintain confidential client records and documentation.

Skills

Post-secondary degree

Career Development

Diversity experience

Motivational Interviewing

Common Assessment Tool

MS Office 365

Education

Post-secondary degree/diploma

Career Development Practitioner certificate

Social Services Worker equivalent

Tools

MS Office 365

EOIS-CaMS

Career-related software

Job description

Embark on a Bright Future with Centre for Skills Development

Are you entrepreneurial, client-focused and committed to teamwork and excellence? Do you enjoy working with clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce development, then consider a career with Centre for Skills Development!

Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high caliber employment services, language training & settlement services, skilled trades training and literacy upgrading. Providing people with opportunities to build a better future and making a positive impact on peoples' lives is integral to the business of Centre for Skills. For more information visit: centreforskills.ca.

The Opportunity

Job Number

526

Job Title

Employment Specialist

Department

Employment Services

Location

Burlington, Milton, Oakville and Mississauga sites available

Schedule

Monday to Friday

4 days in the office 8:30am - 4:30pm, 1 day virtual 9:00am - 5:00pm

Hours of Work

Full-time (35 hours/week)

Reports To

Program Coordinator

Annual Salary

$60,569

Reason for Vacancy

Existing Vacancy

The Employment Specialist provides one-to-one counselling to case-managed clients on topics related to job search, job retention and career exploration, effectively and efficiently moving clients toward short- term and long- term employment goals. The Employment Specialist liaises with the Employment Services team and the Coordinator to ensure that all services offered in the Employment Services site are current and appropriate to the community and for client needs.

These are your responsibilities

• Work with all clients accessing Employment Services, with a particular focus on persons with disabilities, youth with higher needs, newcomers and OW recipients, with the goal of meeting targets set by the Funder and the Program Coordinator.
• Perform needs assessments and utilize Common Assessment Tools, Motivational Interviewing and Solution-Focused counselling models to create a personalized Employment Action Plan (EAP) that addresses life stabilization requirements, enhances labour market knowledge, identifies community resources, builds skills, and facilitates the attainment of sustainable employment.
• Conduct interview preparation and mock interview sessions with clients customizing each session to address the client's unique needs and challenges and the specific job opportunity.
• Provide one-to-one support for job matching and advocate for clients to assist them in securing interviews and employment, working closely with the workforce development specialists.
• Provide ongoing support to clients post-employment by conducting follow-ups and offering resources for job retention, career development, and advancement opportunities.
• Assess financial and support needs that are barriers to employment to determine if client supports are appropriate; process expenditures as required.
• Deliver case management services while ensuring the maintenance of digital/ physical records in a confidential manner.
• Maintain Case Notes and documentation of client engagement, progress of completion of plan items from Employment Action Plans and documentation of client progress and results.
• Administer and interpret various career assessments.
• Assess clients' eligibility and suitability for Better Jobs Ontario, and assist clients with the application.
• Facilitate workshops, and information sessions virtually or in person on various topics related to job search, career planning, labour market research, etc.
• Provide back-up coverage for the Employment Services team located in any of the four Employment Services sites as needed.

What you need to bring to this job

• Post-secondary degree or diploma. Career Development Practitioner diploma/certificate an asset
• Educational equivalents such as Social Services Worker may be considered with related experience
• Certification in Personality Dimensions, Strong Interest Inventory, MBTI, COP System and/or other formal career assessments is an asset.
• Career Practitioner training and counselling techniques an asset.
• Experience working with adults from culturally and socio-economically diverse backgrounds, including newcomers, youth, OW/ODSP recipients, and multi-barriered clients; Preference Will be given to those with EO experience.
• Knowledge and experience with Motivational Interviewing, Solution-focused Counselling, and the Common Assessment Tool and/or similar model for conducting intake assessments.
• Demonstrated ability to work in a target driven outcome-based model; accountable to achieving monthly targets.
• Knowledge of all Employment Ontario programs - Employment Services, Canada Ontario Job Grant and Literacy and Basic Skills- and strong willingness and interest to learn more as required.
• Strong knowledge of job search techniques, career development, and issues relating to unemployment
• Familiarity with signs and symptoms of mental illness with knowledge of local resources.
• Professional and cooperative teamwork approach, positive attitude, excellent customer service skills.
• Ability to deescalate situations where clients may be acting in a negative or inappropriate manner.
• Strong attention to detail with the ability to meet deadlines in a fast-paced environment.
• Highly skilled using MS Office 365 (Excel, Word, Outlook), social media platforms and career-related software. Experience working with EOIS-CaMS is an asset.

We thank all applicants for their interest in Centre for Skills, however, only those selected for an interview will be contacted.