Career Development Practitioner / Case Manager

People Plus Consulting Limited; Halifax; On-site; CAD 42,000 - 60,000; Full time

Job summary

People Plus Consulting Limited in Halifax seeks a Career Development Practitioner (Case Manager) to deliver in-house and outreach career services. The ideal candidate is dynamic, organized, detail-oriented, and a strong communicator who can empower clients to achieve their career goals.

Responsibilities include conducting in-depth assessments, helping clients plan and manage career-life goals, connecting with resources, and maintaining confidential records.

Qualifications

• University degree or combination of training and experience in Employment, Human Services or Human Resources
• Experience delivering services in a client-centered work environment
• Proven ability to assess client needs and build trusting rapport with clients

Responsibilities

• Carries out in-depth assessments and develops an appropriate plan of action
• Supports clients as they work through return-to-work activities and goals
• Determines client eligibility for services and liaises with funding sources

Skills

Communication

Adaptability

Empathy

Confidentiality

Teamwork

French

Arabic

MS Word

PowerPoint

Email

Typing

Education

University degree in Employment/Human Services/HR

Tools

MS Word

PowerPoint

Email

Typing

Job description

Are you an outgoing, energetic, people-person? Looking for an exciting opportunity to help others achieve their career goals? We want to meet you.

PeoplePlus Consulting Limited, an innovative and dynamic company with over 35 years of experience providing job search assistance to residents of Halifax Regional Municipality, is currently seeking to fill a position of Career Development Practitioner (Case Manager).

Start Date: As soon as possible

Working cohesively within a team of employment/career professionals, the candidate will be responsible for delivering both in-house and outreach services to our clients and community partners. The ideal candidate will be highly dynamic, organized and detail oriented, with outstanding people skills. We are looking for an individual who is highly adaptable and who has a passion for helping clients to successfully achieve their career goals.

Who are you?

• You are adaptable, a good listener who is patient and committed to empowering others.
• You demonstrate sound judgement, ability to maintain confidentiality and practice ethical decision-making.
• An effective communicator and relationship builder who supports, motivates, and establishes positive. connections with clients, team members, community partners and external organizations.
• Someone who is curious about people and committed to practices supporting diversity, inclusion, and better understanding of the needs of those we serve.
• An achiever who continually strives to do better and learn more through professional development and collaboration.

Work with clients to take charge of their own career development by assisting them in identifying and accessing resources, planning, and managing their career-life goals. Establish work, learning, and/or life balance goals; and provide a foundation for ongoing progress. Apply a variety of formal and informal assessment tools and techniques such as standardized and non-standardized instruments, and interviews.

The Career Development Practitioner:

• Carries out in-depth assessments with clients to obtain their employment and educational history, identify their strengths, challenges and needs and works with the clients to develop an appropriate plan of action.
• Supports the clients as they work through the activities and goals associated with the return-to-work action plan.
• Determines the client’s eligibility for services, funded and unfunded, making recommendations of funding sources, and liaising with these resources to determine outcomes.
• Refers to other resources (both in-house and in the community) when appropriate and follows up on client progress.
• Documents relevant and pertinent information on the client information system in a factual, objective, and non-judgmental manner.
• Responsible for the safety, security, and confidentiality of sensitive client information.
• Maintains follow-up contact with the client offering guidance and support.
• Gathers and disseminates relevant career and employment information to clients.
• Updates materials and stays current with employment trends, economic climate, and current employment opportunities by conducting research and networking.
• Conducts group workshops and information sessions, as needed.
• Collaborate with co-workers to effectively meet organizational service standards.

Job Requirements

• University degree or combination of training and experience in the fields of Employment, Human Services, Human Sciences or Human Resources
• Experience delivering services and support in a client-centered work environment
• Proven ability to work directly with clients, assess client needs and skill levels, and address client concerns in a professional manner
• Effective communicator with the ability to support, motivate and build a trusting rapport with clients
• Demonstrated ability to work as part of a multi-disciplinary team to ensure a high standard of service delivery
• Ability to research and provide current relevant labour market information
• Empathetic and patient listener; able to deliver services in a professional and ethical manner
• Efficient time management skills, able to demonstrate sound judgment, and be flexible and adaptable to a dynamic work environment
• Proficient computer skills particularly in MS Word, Internet, PowerPoint, Email, with a reliable typing speed and accuracy
• Excellent grasp of the English Language (both written and verbal) with an ability to maintain focus and pay extremely close attention to detail. Preference will be given to candidates fluent (both written and verbal) in French, Arabic, or another language.
• Related experience in the field of career development would be an asset.
• Previous training or experience in a counselling role would be an asset

What We Offer

A work environment that feels welcoming and engaging. We offer continuous opportunities toward ongoing professional development and certification in Career Development. All staff get to participate in events to liaise with community organizations and local employers, building relationships as a team member of Job Junction. Opportunities to learn other career development skills and further develop your portfolio of skills. Finally, an overall fun work environment with a team that works to always find humor even in the busiest of times and works to support each other.

Conditions of Employment

• Centre’s’ core hours 8:30 am – 4:30 pm, Monday to Friday
• Flexible schedule: including weekly work for home day if needed
• Start date will be as soon as possible

We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.

People Plus Consulting Limited is committed to fostering a collegial culture grounded in diversity and inclusiveness. The organization encourages applications from qualified First Nations people, African Nova Scotians, persons with a disability, racially visible persons, persons of minority sexual orientations and gender identities, and all qualified candidates who contribute to the diversity of our community.