Employment Consultant

WCG Services; Prince George; On-site; CAD 49,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Health and dental benefits

RRSP matching

Learning and development

Generous time-off

Diversity and inclusion

Opportunity to make a difference

Job summary

WCG Services in Prince George, BC is seeking an Employment Consultant to assist clients in finding and sustaining work. You will manage client files in ICM, develop action plans, contact employers, and coordinate supports to achieve sustainable employment outcomes.

The role requires ability to travel within the catchment, strong coaching skills, knowledge of local labour markets, and a commitment to confidential client service. Competitive compensation and comprehensive benefits are offered.

Qualifications

• Experience coaching clients and partnering with employers, community agencies and stakeholders.
• Track record helping clients overcome barriers to goals and targets.
• Knowledge of local labour market, resources, government programs and unemployment issues.
• Confidentiality and professional conduct; criminal record check required.

Responsibilities

• Conduct Client Needs Assessments and develop action plans.
• Collaborate with clients to update action plans and maintain progress in ICM.
• Manage client case files and document eligibility determination and progress.
• Monitor client progress, verify engagement, and ensure documentation requirements are met.
• Coordinate with organizations to align services and financial supports.
• Refer clients to internal/external resources and follow up on referrals.
• Provide job search support: interviews, employer contacts, job matching, negotiations.
• Provide job sustainment support when on-the-job:** assist employers and clients.
• Maintain professionalism and protect client privacy.
• Stay informed on employment programs and funding opportunities.
• Participate in community and employer events as needed.
• Identify employers and sectors for client opportunities.

Skills

Coaching clients

Labour market knowledge

Confidentiality

Bilingual (French and English)

Computer literacy

Driver's license

Education

Degree or diploma in a relevant field

Equivalent experience

Tools

ICM

Microsoft Office Suite

Job description

We believe in the power of work. Since 1994, we've been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: #103-1600 15th Avenue, Prince George, BC V2L 3X3

Travel Expectations: Ability to work in different locations in the catchment

As an Employment Consultant (EC), you'll be responsible for assisting clients with finding and maintaining employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client. Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.

What you’ll do

• Conduct Client Needs Assessments with eligible clients as the first step in their individualized action plan
• Collaborate with clients to develop, update and revise action plans, in line with policy
• Overall responsibility for the management of assigned client case files in the primary information system (ICM), including, documentation in client eligibility determination, and recording client progress and results
• Support and monitor the progress of each client by reviewing the client's progress and comparing it against the client's Action Plan, verify client engagement, ensure documentation requirements are being completed, and perform general oversight activities
• Collaborate with other organizations as necessary to coordinate a client's Action Plan services and financial supports
• Refer clients to internal and external community resources specified in their Action Plans and follow up on referrals as appropriate
• Provide individualized job search support, including: interviews, employer contacts, job matching, and negotiating the terms of the client's employment
• Provide individualized Job Sustainment support to clients and employers when the client requires on-the-job support
• Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected
• Stay up to date on any other employment programs or funding sources that clients may be eligible for
• May participate in community and employer events
• Research and identify employers and sector opportunities on behalf of clients

Qualifications

• Demonstrated experience in coaching clients; working with individuals with complex barriers and inclusion groups; working with individuals and building partnerships with employers, community agencies, and other stakeholders
• Successful track record helping clients to overcome barriers to meet identified goals and targets
• Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment
• Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
• Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) preferred; or equivalent experience
• Computer literacy, including Microsoft Office Suite
• Ability to work Monday to Friday in Centre
• Certified Career Development Practitioner (CCDP) Designation would be an asset
• Bilingual (French and English)
• Experience in the Employment Services Sector
• Experience with provincial government and other online tools such as ICM and online employment services
• A valid driver's license and a reliable vehicle

Additional Information

For complete job requirements, see the full Job Description here.

What we offer

• Competitive salary of $54,300 per year
• Comprehensive and flexible health and dental benefits
• RRSP Matching program of 1.5% base earnings
• Ongoing learning and development opportunities
• Generous time-off policies that promote work/life balance
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.