Employment Caseworker

ICES: Data, Discovery, Better Health; Toronto; Hybrid; CAD 45,000 - 60,000; Part time

Job summary

META Employment Services in the GTA is seeking an Employment Specialist for a one-year contract to support job seekers with disabilities through on-site coaching, workshops, and retention services.

You will assist with resumes, applications, mock interviews, and data entry while coordinating with employers and META staff. Travel to various locations, occasional evenings/weekends, and potential extensions are part of the role.

Qualifications

• Post-secondary education in social services or related discipline.
• Minimum 2 years’ related experience supporting persons with disabilities and/or complex barriers to employment.
• Competent understanding of federal, provincial and municipal employment related programs and services, legislation, eligibility and guidelines.
• Familiarity with community social services networks and knowledge of Ontario income support programs.
• High level of computer proficiency in MS Office Suite (PowerPoint, Outlook, Word, Excel) and effective research skills.
• Previous experience using databases; CAMS would be considered an asset.
• Client-focused with strong interpersonal skills which motivate and encourage others.
• Ability to negotiate, problem solve and effectively work under pressure.
• Must be willing to travel to various locations for work.
• Valid Ontario driver's licence, up-to-date vehicle insurance and reliable transportation is essential.
• Must be resourceful, organized, and efficient, with well-developed time management skills.
• Works well both independently and collaboratively, as part of a team.
• Comfortable speaking in group settings and able to organize and facilitate workshops/training sessions.
• Current and clear criminal record check, including vulnerable sector screening.

Responsibilities

• Collaborate with team to identify client attributes and strategies to increase employability and meet client employment goals.
• Provide support to individuals navigating program components and assistive devices and community information.
• Facilitate workshops one-on-one or in groups, conduct mock interviews and provide feedback.
• Create and update resumes, cover letters, and employment applications.
• Collect follow-up information and provide retention supports as needed.
• Support job seekers during recruitment including in-person interview support when appropriate.
• Perform follow-ups for active/closed clients and maintain timely data entry.
• Provide support with workplace accommodation requirements and retention strategies.
• Accurately enter data including case notes into databases and submit documentation.
• Provide job coaching during orientation and training material review.
• Develop task analysis and teach job duties one-on-one.
• Provide mobility training to navigate within the city.
• Liaise between employers, META staff, and program participants.
• Market and promote agency through events and associations.
• Other duties as assigned by the Program Supervisor.

Skills

MS Office

Interpersonal skills

Group facilitation

Time management

Client support

Travel willingness

Education

Post-secondary education in social services or related field

Tools

CAMS

Job description

*Please note: this is a 1 year contract position with the opportunity for extension or permanent.

EXCITING NEWS — META IS EXPANDING! For more than 45 years, META has supported individuals and employers in Belleville and Durham Region. Now we're bringing that experience and commitment to the GTA!

Our team is proud to support individuals with visible and non-visible disabilities as they explore their employment goals, build their skills, connect with employers and take their next steps toward meaningful work.

New community. Same META commitment.

Transforming barriers into opportunity.

POSITION SUMMARY

The incumbent will provide support to clients through workshop facilitation, job applications, on-site job coaching, onboarding, and retentionservices.

ROLES AND RESPONSIBILITIES

• Collaborate with team to identify job seekers’ attributes and skills, develop strategies to increase employability and meet clientemployment goals.
• Provide support to individuals in navigating program components such as use of computer equipment and assistive devices, and accessing community service information.
• Facilitate workshops one-on-one or in a group setting, conduct mock interviews and provide feedback to client and Employment Coordinator.
• Create and update resumes, cover letters, and employment applications.
• Collect follow-up information and provide retention supports as needed.
• Support job seekers during the recruitment process including coaching for specific job opportunities and when appropriate, of fer inperson support during job interviews.
• Perform follow-ups at specified intervals for active and closed clients, ensuring data and information is entered/tracked in a timely manner.
• Provide support with workplace accommodation requirements.
• Assist with developing and implementing workplace retention strategies.
• Accurately enter data including case notes into internal/external databases, submit required documentation (including paystubs).
• Provide job coaching (on-the-job client support through their orientation process and review of training materials, safety protocols, job duties, and company policies/procedures) as needed.
• Develop detailed task analysis’ and provide instruction to client to learn job duties and develop appropriate work behaviours on a oneon-one basis.
• Provide training to increase mobility options within the city.
• Liaise between the placement employer, META staff, and program participant.
• Market and promote agency through participation in job fairs, speaking engagements, special projects and professional and/or business associations.
• Other duties as assigned by the Program Supervisor.

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

• Completion of post-secondary education in social services/employment/career counselling or related discipline.
• Minimum 2 years’ related experience supporting persons with disabilities and/or complex barriers to employment.
• Competent understanding of federal, provincial and municipal employment related programs and services, legislation, eligibili ty and guidelines.
• Familiarity with community social services networks and knowledge of Ontario income support programs.
• High level of computer proficiency in MS Office Suite (PowerPoint, Outlook, Word, Excel) and effective research skills.
• Previous experience using databases; experience using CAMS would be considered an asset.
• Client-focused with strong interpersonal skills which motivate and encourage others.
• Ability to negotiate, problem solve and effectively work under pressure.
• Must be willing to travel to various locations for work.
• Valid Ontario drivers’ licence, up-to-date vehicle insurance and reliable transportation is essential.
• Must be resourceful, organized, and efficient, with well-developed time management skills.
• Works well both independently and collaboratively, as part of a team.
• Comfortable speaking in group settings and able to organize and facilitate workshops/training sessions.
• Current and clear criminal record check, including vulnerable sector screening.

ADDITIONAL NOTES

• Additional languages is considered an asset.
• Travel outside the office will be necessary.
• May require non-standard working hours (evenings & weekends).
• Must have the ability to work from home as needed.
• META does not use AI in its recruiting and this is for an open position.

META Employment Services is an Equal Opportunity Employer, committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require any accommodations during the recruitment process, please let us know by calling [phone] or by emailing [e-mail]. This job posting is to fill an existing vacancy.