Employment Consultant (Multiple Locations)

ACCES Employment; Toronto; Hybrid; CAD 54,000 - 66,000; Full time

Benefits offered by this job

RRSP matching

Employee & Family Assistance Program

Benefits package

Job summary

ACCES Employment seeks an Employment Consultant to deliver employment services to diverse clients across the GTA and Ontario. You will conduct intake, counseling, and referrals, and lead workshops to prepare clients for job market success.

The role requires strong English communication, client advocacy, and collaboration with partner agencies. The position supports a hybrid work schedule with a unionized environment and a mission-focused client equity approach.

Qualifications

• Post-secondary education in Career and Work Counseling, Adult Education or related field or 5 years related work experience.
• Excellent English verbal and written communication skills.
• Excellent interpersonal and self-management skills.
• Strong knowledge of job search, career development and labour market trends.
• Experience outreach/marketing to employers and handling client referrals.
• Experience with case and file management in a counseling setting.
• Presentations and facilitation skills.
• Familiarity with MS Office; online platforms and databases (Salesforce).
• Online facilitation skills (Zoom, MS Teams, Webex).
• Experience with Employment Ontario Programs is an asset.
• TESL certificate is an asset.
• Fluency in a second language is an asset.
• Flexible to work occasional evenings and weekends.

Responsibilities

• Provide culturally sensitive employment services including intake, assessment, one-to-one and group counseling and referrals.
• Facilitate workshops to help clients market themselves to employers and find employment.
• Develop and maintain relationships with community organizations to make referrals.
• Maintain an active caseload and manage files.
• Advocate for clients in employment, training, and equitable access to services.
• Meet monthly statistical targets and track activities.
• Conduct needs assessments and career testing.
• Support clients using ACCES resource services.
• Develop relationships with employers to market ACCES services and place clients in jobs.
• Collaborate as an equal member of the employment consulting team.

Skills

English communication

Interpersonal skills

Self-management

Labour market knowledge

Outreach/marketing to employers

MS Office

Online facilitation (Zoom/Teams/Webex)

Second language fluency

Employment Ontario programs

Teaching English as a Second Language

Education

Post-secondary education in Career and Work Counseling/Adult Education

Tools

Salesforce

Job description

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 57,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.

We are looking for skilled talent who thrives in a flexible and innovative environment. ACCES offers an excellent benefits package, an RRSP matching program, and an Employee & Family Assistance Program.

The Employment Consultant is responsible for providing employment services for clients. The individual in this position will work in collaboration with their project team and other ACCES employees, along with community partner agencies.

Duties and Responsibilities:

• Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling and referrals
• Facilitate workshops that will prepare clients to market themselves to employers and to find and maintain employment
• Develop and maintain positive relationships with community organizations and partners to make appropriate referrals
• Maintain an active caseload, including all file management responsibilities
• Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance and equitable access to services
• Meet monthly statistical requirements and maintain professional and effective information tracking systems on all activities performed
• Conduct needs assessments and career testing in individual and/or group settings
• Provide professional support to clients using ACCES resource services
• Develop relationships with private and public sector employers in order to market ACCES services and clients and place clients in jobs
• Participate fully and responsibly as an equal member of an employment consulting team
• And other duties as assigned

Qualifications and Experience:

• A post-secondary education in Career and Work Counseling, Adult Education or a related field and/or 5 years directly related work experience
• Excellent English verbal and written communication skills
• Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies and employers
• Thorough knowledge of all facets of job search and career development including an understanding of labour market trends and resources
• Demonstrated ability to conduct outreach\\marketing of clients and services to employers
• Demonstrated experience in case and file managementli>
• Excellent presentation and facilitation skills
• Experience working in an MSOffice environment; familiarity with online platforms and database management programs (ex. Salesforce)
• Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, and Webex).
• Knowledge of/experience working with marginalized communities, including youth, newcomers, and internationally trained professionals who may be experiencing employment barriers is an asset
• Previous experience with Employment Ontario Programs is an asset
• Teaching English as a Second Language Certificate is an asset
• Fluency in a second language will be considered an asset
• Flexible to work occasional evenings and weekend hours

Job status:

Unionized

Contract Length:

Contract length is determined by the program, with opportunities for extension

Salary:

$59,658.42 per annum (as per Union salary grid), prorated to contract duration

We are currently on a hybrid work schedule, working in the office and from home. This hybrid work schedule is subject to change based on business requirements.

ACCES Employment

is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.

Equity, Diversity, and Inclusion

are central to our mission, values, and operations. We foster an inclusive workplace where every employee feels a sense of belonging. Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada. We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients. Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.

Accessibility and Accommodation:

ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required.

Information received relating to accommodation measures will be addressed confidentially.