Employee and Labour Relations Advisor

Commissionaires Ottawa; Ottawa; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Generous PTO

Retirement plan with company match

Employee discounts and events

Job summary

Commissionaires Ottawa is seeking an HR Advisor to partner with managers and employees on HR policies, collective agreements, and employment laws. You will support performance management, disciplinary actions, and workplace investigations in a bilingual, respectful environment.

The role requires discreet handling of sensitive cases, collaboration with union representatives, and ensuring fair, compliant decisions while helping leaders and staff navigate challenging conversations to build stronger

Qualifications

• Bilingual French/English preferred.
• 3+ years progressive HR experience focused on employee and labour relations.
• Knowledge of Employment Standards Act, Human Rights Code, WSIB.

Responsibilities

• Advise managers and employees on HR policies, collective agreements, and employment legislation.
• Support performance management and disciplinary actions to ensure fair decisions.
• Lead and support workplace investigations (harassment, sexual harassment, violence, or other sensitive cases).
• Assist in the preparation of grievances, arbitration files, and bargaining documentation.
• Collaborate with union representatives to resolve issues and maintain constructive relationships.
• Coordinate medical accommodations, return-to-work, and attendance management processes.
• Respond to inquiries from regulatory bodies and agencies as needed.
• Maintain case documentation and support process improvements within HR.

Skills

HR policy advisory

Employee relations

Labor relations

Investigation skills

Education

Post-secondary education in Human Resources

CHRP/CRHA designation

Job description

What You\'ll Do

• Advise managers and employees on HR policies, collective agreements, and employment legislation (ESA, Human Rights Code, WSIB / CSPAAT)
• Support performance management and disciplinary actions to ensure decisions are fair, consistent, and compliant
• Lead and support workplace investigations (harassment, sexual harassment, violence, or other sensitive cases)
• Assist in the preparation of grievances, arbitration files, and bargaining documentation
• Collaborate with union representatives to resolve issues early and maintain constructive relationships
• Coordinate medical accommodations, return-to-work, and attendance management processes
• Respond to inquiries from the Human Rights Tribunal, Ministry of Labour, and other agencies
• Maintain case documentation, prepare reports, and support process improvements within the HR department
• You bring sound judgment, discretion, and tact to sensitive HR and employee relations matters
• You\'re skilled in investigations, conflict resolution, and labour relations in unionized and non-unionized environments
• You have excellent communication and interpersonal skills in English
• You enjoy helping leaders and employees navigate challenging conversations and build better workplaces

Your must-haves:

• Bilingualism (French/English) is preferred
• Post-secondary education in Human Resources or a related field is preferred; a combination of education and relevant experience will also be considered
• CHRP/CRHA designation is preferred
• Minimum 3 years of progressive HR experience, with a focus on employee and labour relations
• Knowledge of employment and labour legislation (e.g., Employment Standards Act, Human Rights Code, WSIB)
• Experience in policy interpretation, case management, and providing HR advice
• Secret level Security Clearance (or eligibility to obtain)

What\'s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

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