Email Marketing Ops Coordinator

Inside Lvmh

Toronto

Hybrid

CAD 57,000 - 64,000

Full time

8 days ago

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Benefits offered by this job

Caring Community

Hybrid work

Well-Being program

Employee discount 30%

Training & development

Volunteer & matching

Employee Assistance Program

Mental health resources

Job summary

Sephora Canada is seeking an Email Marketing Operations professional to own asset handoff improvements and QA across campaigns. You will help audit workflows, centralize automation, and migrate content planning tools while developing governance standards and training materials.

The role requires 1+ years in email marketing operations, a related degree is a strong asset, and a keen eye for detail. Hybrid work and competitive compensation accompany a collaborative, empowered team culture.

Qualifications

1+ years of experience in email marketing operations or a related field.
A college or university degree in a related field is considered a strong asset.
Strong organizational and documentation skills, with exceptional attention to detail and accuracy.
Experience supporting process improvements, workflow automation, and the adoption of new tools.
Familiarity with workflow management tools such as Smartsheet or Monday.com.
Familiarity with email service provider platforms, campaign QA processes, segmentation, and analytics.
Knowledge of link naming conventions and governance practices.
Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
Comfort and confidence using digital and AI-enabled tools responsibly in your day-to-day work.

Responsibilities

Own and implement asset handoff improvements in partnership with Email & Mobile Operations.
Provide QA support to help deliver accurate, consistent, and error-free client experiences.
Audit and centralize automated workflows and support the migration of content planning tools, including Smartsheet and Monday.com.
Develop governance standards, including link naming conventions and QA checklists.
Support the adoption of new systems, tools, and workflows to improve team efficiency.
Create and maintain process and training documentation for campaign execution.