Email Marketing Operations Coordinator (Hybrid, 6-Month)

Sephora

Toronto

Hybrid

CAD 57,000 - 64,000

Full time

9 days ago

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Benefits offered by this job

30% merchandise discount

Hybrid work model

Wellness program

Job summary

Sephora Canada is seeking a passionate Email Marketing Operations professional to own asset handoffs, QA processes, and workflow optimizations. The role focuses on auditing automated workflows and migrating content planning tools like Smartsheet and Monday.com to improve efficiency.

A strong candidate will have 1+ years in email marketing operations and a detail-oriented approach. Hybrid work model in Toronto with opportunities to contribute across teams, establish governance standards, and

Qualifications

1+ years of experience in email marketing operations or a related field.
A college or university degree in a related field is considered a strong asset.
Strong organizational and documentation skills, with exceptional attention to detail and accuracy.
Experience supporting process improvements, workflow automation, and the adoption of new tools.
Familiarity with workflow management tools such as Smartsheet or Monday.com.
Familiarity with email service provider platforms, campaign QA processes, segmentation, and analytics.
Knowledge of link naming conventions and governance practices.
Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
Comfort and confidence using digital and AI-enabled tools responsibly in day-to-day work.

Responsibilities

Own and implement asset handoff improvements in partnership with Email & Mobile Operations.
Provide QA support to deliver accurate, consistent, and error-free client experiences.
Audit and centralize automated workflows and support the migration of content planning tools.
Develop governance standards, including link naming conventions and QA checklists.
Support adoption of new systems, tools, and workflows to improve team efficiency.
Create and maintain process and training documentation for campaign execution.