Coordinator, Email Marketing (6-Month Contract)

Sephora USA, Inc; Toronto; Hybrid; CAD 57,000 - 64,000; Full time

Benefits offered by this job

30% discount on merchandise

Well-Being program

Hybrid work schedule

Training & development

Volunteer matching

Job summary

Sephora Canada is seeking a detail-oriented professional to support email marketing operations within a hybrid Toronto team. You will own asset handoff improvements, provide QA, and centralize automated workflows while migrating planning tools such as Smartsheet and Monday.com.

You will help define governance standards, assist with tool adoption, and create documentation for campaign execution, contributing to a seamless, accurate customer experience.

Qualifications

• 1+ years of experience in email marketing operations or a related field.
• A college or university degree in a related field is considered a strong asset.
• Strong organizational and documentation skills, with exceptional attention to detail and accuracy.
• Experience supporting process improvements, workflow automation, and the adoption of new tools.
• Familiarity with workflow management tools such as Smartsheet or Monday.com.
• Familiarity with email service provider platforms, campaign QA processes, segmentation, and analytics.
• Knowledge of link naming conventions and governance practices.
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
• Comfort and confidence using digital and AI-enabled tools responsibly in your day-to-day work.

Responsibilities

• Own and implement asset handoff improvements in partnership with Email & Mobile Operations.
• Provide QA support to help deliver accurate, consistent, and error-free client experiences.
• Audit and centralize automated workflows and support the migration of content planning tools, including Smartsheet and Monday.com.
• Develop governance standards, including link naming conventions and QA checklists.
• Support the adoption of new systems, tools, and workflows to improve team efficiency.
• Create and maintain process and training documentation for campaign execution.

Skills

Email marketing

Organization

Documentation

Workflow automation

Tool adoption

Communication

Cross-team collaboration

AI tools

Link governance

Education

College/University degree

Tools

Smartsheet

Monday.com

Job description

Job ID :296722
Job Type:Full Time, 6-Month Contract
Function:Digital/E-Commerce
Address:160 Bloor Street East, 11th Floor, Toronto, ON
Working Model:Hybrid
Vacancy Status:This position is for an existing, open vacancy

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

What You’ll Do:

• Own and implement asset handoff improvements in partnership with Email & Mobile Operations
• Provide QA support to help deliver accurate, consistent, and error-free client experiences
• Audit and centralize automated workflows and support the migration of content planning tools, including Smartsheet and Monday.com
• Develop governance standards, including link naming conventions and QA checklists
• Support the adoption of new systems, tools, and workflows to improve team efficiency
• Create and maintain process and training documentation for campaign execution

What You’ll Bring:

• 1+ years of experience in email marketing operations or a related field
• A college or university degree in a related field is considered a strong asset
• Strong organizational and documentation skills, with exceptional attention to detail and accuracy
• Experience supporting process improvements, workflow automation, and the adoption of new tools
• Familiarity with workflow management tools such as Smartsheet or Monday.com
• Familiarity with email service provider platforms, campaign QA processes, segmentation, and analytics
• Knowledge of link naming conventions and governance practices
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams
• Comfort and confidence using digital and AI-enabled tools responsibly in your day-to-day work

#FSCHIRING

What You’ll Get:

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. We’re passionate about pay equity and transparency. The compensation ranges between CAD$57,000.00 - CAD$64,000.00. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
• Health. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
• Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
• Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, and opportunities for gratis.
• Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.