Electrical Counter Sales Pro – Service, Quotes & Orders

Fitzii; Victoria; Hybrid; AUD 38,000 - 52,000; Full time

Job summary

Rexel Canada, in Victoria, BC, is seeking a Counter Sales Associate to directly service customers by phone and email, process orders and quotations, and maintain superior customer service. You will confirm stock, suggest alternatives, and follow up on quotations while assisting ecommerce inquiries.

A minimum of two years in inside sales or customer service is required, with strong communication and multitasking skills.

Qualifications

• Two years of inside sales or customer service experience.
• Strong communication and relationship-building abilities.
• Ability to multitask and manage time effectively.
• AS400 experience is an asset.
• Electrical apprenticeship experience is an advantage.

Responsibilities

• Directly service customers via phone and email on a daily basis.
• Process orders, inquiries and quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Assist customers with inquiries regarding ecommerce.

Skills

Inside sales experience

Customer service experience

Communication skills

Multitasking

Time management

Electrical apprenticeship

Team player

Product knowledge

Tools

AS400

Job description

Rexel Canada, in Victoria, BC, is seeking a Counter Sales Associate to directly service customers by phone and email, process orders and quotations, and maintain superior customer service. You will confirm stock, suggest alternatives, and follow up on quotations while assisting ecommerce inquiries.

A minimum of two years in inside sales or customer service is required, with strong communication and multitasking skills.