Efficient E‑Commerce Shipping Specialist

Sporting Life; Richmond Hill; On-site; CAD 34,000 - 52,000; Full time

Job summary

Sporting Life in Canada is seeking an energetic E-commerce Shipping Associate to ensure orders are processed, packed, and shipped accurately and on time.

You will monitor order statuses, proactively communicate with customers about any delays or issues, and adjust orders as needed with product availability or special instructions.

This role requires basic computer skills, familiarity with order management systems and shipping platforms, and the physical ability to lift and move packages.

Qualifications

• Experience processing and fulfilling online orders.
• Ability to communicate clearly with customers.
• Comfort with basic computer systems and shipping platforms.
• Physical ability to lift and move packages.

Responsibilities

• Process and fulfill online orders efficiently and accurately.
• Pack and prepare shipments according to standards.
• Monitor orders and notify customers of delays.
• Adjust orders based on availability and instructions.
• Coordinate with third-party logistics to resolve issues.
• Complete documentation for shipments, returns, and modifications.
• Maintain a clean, safe workspace per safety guidelines.

Skills

Attention to detail

Customer service

Communication

Problem solving

Time management

Teamwork

Tools

Order management system

Shipping platform

Job description

Sporting Life in Canada is seeking an energetic E-commerce Shipping Associate to ensure orders are processed, packed, and shipped accurately and on time.

You will monitor order statuses, proactively communicate with customers about any delays or issues, and adjust orders as needed with product availability or special instructions.

This role requires basic computer skills, familiarity with order management systems and shipping platforms, and the physical ability to lift and move packages.