Edmonton Community Rehabilitation Manager

Independent Counselling Enterprises; Edmonton; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Paid training

Stable employment

Leadership experience

Diversity and inclusivity

Recognition for long service

Job summary

Independent Counselling Enterprises (ICE) is seeking a Community Rehabilitation Manager to oversee multiple Edmonton programs, both residential and non-residential. You will lead staff teams, support clients’ needs, and serve as the key link between staff, families, guardians, and government representatives.

In ICE’s busiest region, the pace is fast and every day is different. You may review support plans, mentor staff, respond to urgent issues, manage resources, or meet with families.

Qualifications

• Post-secondary education in Human Services (or related field) preferred.
• Minimum 2 years leadership experience in disability services (or related field).
• Strong communication skills (spoken and written).
• Organized and detail-oriented; able to manage multiple responsibilities.
• Professional, dependable, and committed to high-quality service.
• Experience with staff supervision, scheduling, and documentation.
• Comfortable using computer systems for reporting and scheduling.
• Clear Vulnerable Sector Police Check (within 6 months).
• Basic First Aid with CPR Level A (or willingness to obtain within 3 months).
• Valid driver’s license, reliable vehicle, and $2M liability insurance

Responsibilities

• Supervise and mentor staff to provide consistent, respectful client support
• Oversee daily operations, scheduling, and program routines
• Review support plans, documentation, and reporting for accuracy
• Work closely with clients, families, guardians, and community partners
• Monitor program quality and ensure compliance with ICE standards
• Support staff training, feedback, and professional development
• Manage program budgets and resources responsibly
• Respond to urgent or unexpected issues using ICE procedures
• Support staff recruitment and performance development
• Promote teamwork, problem-solving, and a positive workplace culture
• Attend after-hours meetings and complete program site visits as needed

Skills

Leadership

Communication skills

Organization

Staff supervision

Education

Post-secondary education in Human Services

Job description

Independent Counselling Enterprises (ICE) is seeking a Community Rehabilitation Manager to oversee multiple Edmonton programs, both residential and non-residential. You will lead staff teams, support clients’ needs, and serve as the key link between staff, families, guardians, and government representatives.

In ICE’s busiest region, the pace is fast and every day is different. You may review support plans, mentor staff, respond to urgent issues, manage resources, or meet with families.