Ecommerce Manager

HighlightTA; Markham; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading e-commerce firm is seeking a full-time E-Commerce Manager based in Markham, ON. This hybrid role emphasizes managing and expanding online sales channels by developing partnerships, coordinating logistics, and analyzing data to optimize operations. The ideal candidate is self-motivated, organized, and possesses a solid understanding of e-commerce along with strong negotiation and relationship skills. This position offers the opportunity to lead initiatives and drive significant sales growth.

Qualifications

• Self-motivated individual with a problem-solving mindset.
• Strong relationship-building and negotiation skills.
• E-commerce experience with understanding of online sales.
• Ability to manage complex processes with multiple stakeholders.
• Highly organized and capable of managing multiple priorities.
• Experience delegating to and leading a team is a plus.
• Familiarity with digital marketing, SEO, or online advertising is a plus.

Responsibilities

• Identify and build relationships with key e-commerce partners and marketplaces.
• Maintain strong communication with partners for success and profitability.
• Coordinate logistics and fulfillment for order processing.
• Monitor performance metrics and adjust strategies.
• Oversee processes related to inventory and customer experience.
• Create workflows that support scalability and automation.

Skills

Relationship building

Negotiation skills

E-commerce experience

Process management

Team leadership

Digital marketing

Education

College or university education

Job description

Do you enjoy building relationships, optimizing operations, and driving sales growth?

Our client is hiring a full-time E-Commerce Manager who will be responsible for managing and expanding key online sales channels. This role is perfect for someone who is entrepreneurial, highly organized, and eager to take ownership of a critical area within our company.

What You'll Be Doing

• Developing and Expanding Partnerships: Identify and build relationships with key e-commerce partners and marketplaces.
• Account and Relationship Management: Maintain strong communication with partners, ensuring long-term success and profitability.
• Logistics and Fulfillment Coordination: Work with internal teams and third-party providers to ensure smooth order processing and on-time deliveries.
• Data Analysis and Strategy: Monitor performance metrics, track trends, and adjust strategies to optimize sales and operations.
• Operational Efficiency: Oversee processes related to inventory, fulfillment, and customer experience to ensure a seamless operation.
• Process Improvement and Delegation: Create and refine workflows that support scalability, automation, and team collaboration.

What We're Looking For

• A self-motivated individual with a problem-solving mindset and a proactive approach.
• Strong relationship-building and negotiation skills.
• E-commerce experience with a solid understanding of online sales and account management.
• Ability to manage complex processes and work with multiple stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
• Experience delegating to and leading a team is a plus.
• Familiarity with digital marketing, SEO, or online advertising is a plus.
• College or university education is beneficial but not required.

Location & Hours

• This is a hybrid role requiring on-site presence in Markham, ON four days per week.