Ecommerce Specialist

Merrithew®; Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Training and certifications opportunities

Job summary

Merrithew® is seeking an E-Commerce Specialist based in Toronto, ON. This hybrid role will involve driving growth for our online store through key strategies in user experience, customer acquisition, and product performance.

The ideal candidate will have over 3 years of experience in ecommerce, a relevant degree, and skills in analytics and content management. Join us for a competitive salary, benefits, and opportunities for professional growth in a collaborative environment.

Qualifications

• 3+ years' experience in a similar ecommerce role for a global organization.
• Flexibility to adapt to the needs of a rapidly growing organization.
• Strong passion for ecommerce, UX, and digital strategy.

Responsibilities

• Own daily ecommerce content updates and merchandising.
• Coordinate and execute ecommerce strategies and promotional plans.
• Lead new product launches and upkeep ecommerce content.

Skills

Experience in ecommerce role

Attention to detail

Analytical skills

Communication skills

Project management skills

Education

Degree or diploma in business or marketing-related field

Tools

Shopify

Excel

Google Analytics

Jira

Confluence

Slack

Job description

Reports to: Director of Digital Marketing and E-Commerce

Category: Full time, Hybrid – Permanent

Position Location: Scarborough Ontario, Tapscott Office

Opportunity: This is a new role in the organization

Compensation: $60,000.00 - $70,000.00

Position Overview

Our highly successful and rapidly growing online ecommerce store is in need of support in the form of an E-Commerce Specialist. Based in Toronto, ON (Hybrid), this position will take an active and important role in driving end-to-end growth - engagement, acquisition, and retention - for the company's online store.

The E-Commerce Specialist is a key contributor to all ecommerce-related activities including promotions planning and implementation, new product launches, product performance optimization, merchandising, digital content development, and analytics benchmarking and reporting.

Major Responsibilities

• Own the day-to-day ecommerce content updates and merchandising for the company's online store.
• Coordinate and execute on company ecommerce strategies and promotional plans.
• Devise and implement strategies to improve the user experience, acquire new online customers, increase conversion, and grow revenue.
• Lead the rollout of all new product launches and ecommerce content updates to keep the store fresh, engaging, and effective.
• Support and manage the creation and execution of all monthly, seasonal, flash-sale, and special promotion initiatives and merchandising strategies.
• Create new and maintain existing web store pages ensuring thoroughness, consistency, and accuracy of information, and adherence to best practices.
• Track sales, product performance, and ecommerce KPIs and assist in their analysis to provide recommendations on how to improve sales.
• Create promo codes and coupons for promotional efforts and communicate with departmental sales groups to advise of all active offers.
• Partner with internal teams to support SEO and paid digital media initiatives.
• Manage the product ratings and reviews program, including monitoring performance and recommending optimizations.
• Provide strategic recommendations supported by research and ecommerce best practices on new initiatives and store optimizations that will grow revenue in emerging markets and audiences.
• Execute ecommerce campaigns to support sales through the company's network of international distributors and resellers in conjunction with the Sales team.

Skills and Qualifications

• 3+ years' experience in a similar ecommerce role for a global organization.
• Degree or diploma in business or marketing-related field.
• Keen attention to detail to ensure completely accurate information for hundreds of products.
• Familiarity with creating and managing products in ecommerce platforms (e.g., Shopify).
• Flexibility to adapt to the needs of a rapidly growing organization.
• Analytical, with strong experience using numbers to deliver insights and action using Excel, Google Analytics, and other tools.
• Clear understanding of current and emerging ecommerce best practices.
• Proficient communication and copywriting skills.
• Strong project management skills with experience using Jira, Confluence, and Slack preferred.
• Experience in the fitness, health, or wellness industries is preferred, but not mandatory.
• Strong passion for ecommerce, UX, and digital strategy with an equally strong desire to learn, understand, and grow.

Why Join Us?

• Competitive salary and comprehensive benefits package.
• Opportunity to work with a forward-thinking team on evolving ecommerce and marketing technology.
• A vibrant, collaborative workspace in Toronto with hybrid work options.
• Professional growth opportunities through training and certifications.

Equal Opportunity & Accommodation

Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us [e-mail]

Merrithew is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds.