eCommerce Account Manager

The PUR Company; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a dynamic and innovative company as an eCommerce Account Manager, where you'll lead the charge in expanding online presence and driving sales growth across key accounts. This role offers the opportunity to work with a passionate team focused on building strong relationships with eCommerce partners and executing strategic initiatives that align with business goals. You'll leverage your analytical skills to identify trends and make data-driven decisions, ensuring brand integrity and optimal stock levels. If you thrive in a fast-paced environment and are eager to make a significant impact, this is the perfect opportunity for you.

Qualifications

• 4+ years of experience in eCommerce account management or related roles.
• Proven ability to manage projects independently and collaboratively.

Responsibilities

• Manage key online accounts and drive account strategies for growth.
• Develop relationships with eCommerce partners to enhance market share.

Skills

eCommerce Account Management

Data Analysis

Project Management

Inventory Management

Communication Skills

Education

Bachelor's Degree in Business or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

The PUR Company is a category disrupting brand with a market leading position. Our rapid growth has been driven by our products differentiated, better-for-you attributes and deeply loyal consumer base. We’re a team of entrepreneurial thinkers, with a relentless drive to get things done, passionate about what we do and accelerating growth through expanding points of distribution and launching new products. We do it all while having fun and acting with PURpose!

If this excites and invigorates you, we’d love to hear from you! The PUR Company is looking for an eCommerce Account Manager to join the team!

What you will do.

The eCommerce Account Manager will lead and manage key emerging online accounts that are critical to PUR’s growth in the US, Canada, and Global Markets. In this role, you will be responsible for building strong relationships with eCommerce partners, driving account strategies, and expanding PUR's online presence. You will oversee sales growth, ensure profitability, maintain brand integrity, and enhance site visibility while driving market share across multiple platforms. The role requires a strategic mindset to execute online sales strategies, analyze performance, and collaborate cross-functionally to meet business objectives.

Responsibilities:

• Manage and organize all account-related data, using analytics to identify trends and consumer behaviors.
• Leverage insights to make informed business decisions and recommendations.
• Develop and nurture strong relationships with eCommerce partners to drive engagement and growth opportunities.
• Lead strategic discussions to expand PUR’s presence across all online accounts.
• Identify, qualify, and secure new online accounts to expand revenue streams globally.
• Drive targeted strategies for growth and market share expansion.
• Ensure optimal stock levels by aligning consumer demand forecasts with supply chain processes.
• Provide input on forecasting to maintain consistent product availability in line with growth projections.
• Collaborate with internal teams to develop promotional plans and budgets that drive incremental revenue.
• Execute campaigns that align with overall business strategies.
• Regularly audit and manage PUR’s online presence, ensuring all retail accounts maintain consistent pricing, descriptions, images, and brand messaging.
• Ensure best-in-class site experience across all platforms.
• Partner with sales and brick-and-mortar teams to synchronize strategies across online and physical retail channels.
• Align efforts to ensure unified execution of brand initiatives.
• Lead growth strategies for online partners, working closely with the direct team to optimize performance.
• Identify and capitalize on new opportunities, such as promotions, product launches, and bundle offerings, to drive incremental growth.
• Ensure financial accuracy by carefully reviewing and validating eCommerce invoices and transactions.
• Other duties as assigned.

Qualifications:

· At least 4 years of experience in eCommerce account management, category management, or a related role.

· Proven ability to manage projects independently and collaboratively.

· Experience managing account P&L and driving revenue growth.

· Strong forecasting and inventory management skills.

· Expertise in planning and executing promotional campaigns in collaboration with Sales, Marketing, and Supply Chain teams.

· Strong project management and presentation skills.

· Proficiency in Microsoft Excel, Word, and PowerPoint.

· Excellent analytical skills with a proven ability to translate data into actionable insights.

· Exceptional communication and relationship management skills.

· Highly motivated, proactive, and results-oriented with a strategic mindset.

All candidates must be eligible to work in Canada.

We thank all candidates who are interested in applying for the position, kindly note, only shortlisted candidates will be contacted.

PUR is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility to Ontarians with Disabilities Act. If contacted, please advise should you require accommodation during the hiring process.