Logistics Account Manager

Identifiers | Technical Recruiters; Golden Horseshoe; On-site; CAD 65,000 - 90,000; Full time

Job summary

A dynamic company is seeking a Freight Broker / National Account Manager to drive new business and manage existing accounts. The ideal candidate will have a strong background in freight brokerage, excellent communication skills, and a proven track record in account management. Responsibilities include developing client relationships, managing accounts, and ensuring customer satisfaction. This role offers a generous commission structure and career growth opportunities in a fast-paced environment.

Benefits

Health, dental, and life insurance

Paid time off

Career growth opportunities

Qualifications

• 1-3 years of experience in freight brokerage or logistics sales.
• Familiarity with transportation and logistics industry.

Responsibilities

• Identify and acquire new clients through cold calling.
• Manage and grow accounts by providing outstanding service.
• Negotiate rates and service terms with clients.

Skills

Communication Skills

Negotiation

Brokerage

Logistics Management

Account Management

Tools

Salesforce

HubSpot

ZoomInfo

MS Office Suite

Job description

Identifiers | Technical Recruiters provided pay range

This range is provided by Identifiers | Technical Recruiters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$65,000.00 / yr - CA$90,000.00 / yr

We are seeking a driven and dynamic Freight Broker / National Account Manager to join our growing team. This role is perfect for a motivated professional with a strong foundation in freight brokerage and account management. The ideal candidate will have experience building and maintaining relationships, generating new business, and managing accounts on a national scale.

As a Freight Broker / National Account Manager, you will be responsible for developing new client relationships, managing a portfolio of existing accounts, and providing top-tier service to ensure customer satisfaction. You will work closely with internal teams and carriers to ensure seamless transportation logistics and execute strategic business development initiatives.

Key Responsibilities :

• New Business Development : Proactively identify and acquire new clients by leveraging industry knowledge, cold calling, and creative sales strategies.
• Account Management : Manage and grow accounts by providing outstanding service and identifying opportunities for upselling and cross-selling.
• Market Research : Stay up-to-date with market trends and competitor activities to adjust strategies and provide the best possible service offerings to clients.
• Negotiation & Pricing : Negotiate rates and service terms with clients and carriers to maximize profitability while ensuring customer satisfaction.
• Customer Support : Address client concerns and inquiries promptly, ensuring high levels of customer retention and satisfaction.
• Reporting & Analytics : Track performance metrics, analyze business trends, and report regularly to leadership on sales activities and account growth.

Qualifications :

• Experience : 1-3 years of experience in freight brokerage or logistics sales, with a proven track record of success in business development and account management.
• Industry Knowledge : Familiarity with the transportation and logistics industry, including freight rates, shipping solutions, and market trends.
• Communication Skills : Excellent verbal and written communication skills with the ability to build rapport and negotiate effectively.
• Self-Starter : Highly motivated, goal-oriented, and able to work independently while managing multiple accounts and responsibilities.
• Tech-Savvy : Proficiency with logistics software, CRM systems (Salesforce, HubSpot, ZoomInfo, etc.), and MS Office Suite.

Preferred Qualifications :

• Experience in national account management or large-scale logistics coordination.
• Knowledge of various transportation modes (FTL, LTL, intermodal, etc.).
• Strong negotiation skills and a results-driven approach.
• Generous commission structure with significant earning potential
• Health, dental, and life insurance
• Paid time off
• Career growth opportunities within a fast-growing company
• Seniority LevelMid-Senior level
• Transportation, Logistics, Supply Chain and Storage
• Employment TypeFull-time
• Job Functions
• Business Development
• Skills
• Brokerage
• Logistics Management
• Record Of Success
• Account Management
• Third-Party Logistics (3PL)
• Negotiation

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Transportation, Logistics, Supply Chain and Storage

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