Temporary Full Time Program Supervisor

iA Financial Group; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Cash Management Team Lead, where your expertise in financial operations will shine. In this pivotal role, you will manage escalations, ensure compliance with AML regulations, and foster strong relationships with external partners. Your leadership will drive team development, enhance operational efficiency, and maintain exceptional service standards. With a commitment to diversity and inclusion, this innovative firm values every employee's contribution. If you're ready to make an impact in a fast-paced financial environment, this opportunity is for you!

Qualifications

• Experience in the financial brokerage industry, especially in a CIRO regulatory environment.
• Strong verbal and written communication skills are essential.

Responsibilities

• Lead the Cash Management Team, focusing on escalation management and AML compliance.
• Drive team development and continuous improvement through training initiatives.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Presentation Skills

Ability to Prioritize

Education

University Degree

Canadian Securities Course (CSC)

Conduct and Practices Handbook Course (CPH)

Derivatives Fundamental Course (DFC)

Options Licensing Course (OLC)

Option Supervisor Course

Tools

Microsoft Excel

Microsoft Office

Job description

• Job category: Transaction Services Operations - Generalist/Multidiscipline

The Cash Management Team Lead will report to the AVP of Credit and Cash Management.

Your Day to Day

• Escalation Management: Serving as the primary point of contact for escalations from internal partners and external entities for banking transactions and investigations.
• Third-Party Transaction Oversight: Reviewing and approving third-party transactions, conducting investigations, and ensuring compliance with Anti-Money Laundering (AML) regulations.
• AML Compliance: Enforcing adherence to AML rules within the team and ensuring comprehensive understanding across all members.
• External Partner Liaison: Acting as the primary interface for external partners such as banks, SOGICA, and NBIN, fostering strong relationships and effective communication.
• Team Development: Driving continuous improvement within the team through training initiatives and providing necessary tools for enhanced performance.
• Procedure Management: Creating and updating procedures to mitigate risks to the firm and maintain exceptional customer service standards.
• Schedule Management: Orchestrating team schedules to facilitate rotation and ongoing skill development across all areas of the department.
• Risk Mitigation: Analyzing outgoing wires for potential errors and ensuring adherence to SLAs to minimize risks to the firm.
• Account Reconciliation: Conducting daily reconciliation of control accounts to enhance account security and reduce vulnerabilities.
• Process Improvement: Taking the lead in learning and testing new processes and applications, with a focus on simplification and clarity for seamless integration into team tasks.
• Communication: Facilitating regular communication within the team through monthly DMS meetings and serving as a backup for all department processes.
• Language Support: Addressing French inquiries and providing assistance to French-speaking branches.
• Representational Duties: Representing the team in monthly Operations calls and providing training and guidance to Advisors on Cash Management Department protocols.

What You Have

• University degree, Canadian Securities Course (CSC); Conduct and Practices Handbook Course (CPH); Derivatives Fundamental Course (DFC); Options Licensing Course (OLC); Option Supervisor Course; are preferred.
• Experience within the financial brokerage industry especially in a CIRO regulatory environment.
• Strong use of Microsoft Office programs, especially Excel.
• Strong verbal and written communication and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to operate in a fast-paced environment including the ability to prioritize.

Invest in your talent by joining our team

See why so many people choose iA!

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.