Field Adjuster - Property Claims - Greater Vancouver Area

Aviva; British Columbia; Hybrid; CAD 55,000 - 104,000; Full time

Job summary

Join a leading insurance company as a Field Adjuster in the Greater Toronto and Vancouver Areas. Your role will involve inspecting claims, quantifying damages, and providing exceptional customer service. With a competitive salary and comprehensive benefits, this position offers a great opportunity for professional growth and community engagement.

Benefits

Comprehensive rewards package

Annual bonus

Retirement savings

Health benefits

Wellness programs

Competitive vacation package

Qualifications

• 2+ years of experience as an adjuster handling Personal Lines and Commercial Lines claims.
• Strong background in Property Insurance.

Responsibilities

• Complete on-site and/or virtual inspections of personal and commercial claims.
• Investigate by meeting with insureds, third parties, witnesses, and lawyers.

Skills

Customer Service

Adaptability

Tools

Hover

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are currently hiring for Field Adjusters to join our Property Claims team in the Greater Toronto Area and Greater Vancouver Area.

Come join our team!

What you’ll do :

1. Complete on-site and/or virtual inspections of personal and commercial claims.
2. Capture the scope of damages and quantify repair estimates to settle claims.
3. Reconcile and validate vendor estimates to ensure price and scope are appropriate.
4. Investigate by meeting with insureds, third parties, witnesses, and lawyers to obtain facts and information.
5. Review facts, policy, technical reports, fire marshal reports, case law to make decisions on coverage, claim value, and negotiate/settle claims.
6. Provide exemplary customer service and keep related parties informed of the claims status to facilitate quick resolution.
7. Ensure data accuracy, issue payments to insureds, vendors, and other insurance companies.
8. Assist during CAT events within Canada.

What you’ll bring :

1. 2+ years of experience as an adjuster handling Personal Lines and Commercial Lines claims.
2. Strong background in Property Insurance and Customer Service.
3. Ability to scope damages and prepare repair estimates (preferred).
4. Good PC skills and adaptability to new technology; experience with Hover is an asset.
5. Valid driver’s license.

What You’ll Get :

1. Salary range from $55,600 to $103,200, determined by experience and skills.
2. Comprehensive rewards package including base salary, annual bonus, retirement savings, share plan, health benefits, wellness programs, and volunteer opportunities.
3. Competitive vacation package with options to purchase additional days.
4. Programs promoting diversity and inclusion, including gender, LGBTQ+, and cultural initiatives.
5. Corporate wellness programs supporting physical and mental health.
6. Note: AI tools may be used in the recruitment process.
7. We provide accommodations for employees with disabilities throughout their employment.

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