Field Adjuster - Property Claims - Greater Vancouver Area

Aviva Canada Inc.; Vancouver; On-site; CAD 55,000 - 104,000; Full time

Job summary

A leading insurance company is seeking Field Adjusters for their Property Claims team in the Greater Vancouver Area. The role involves on-site inspections, customer service, and claims management. Candidates should have experience in property insurance and be adept at handling personal and commercial claims. Join a dynamic team that values care, commitment, and community.

Benefits

Annual bonus eligibility

Retirement savings

Share plan

Health benefits

Wellness programs

Competitive vacation package

Qualifications

• 2+ years of experience as an adjuster handling Personal Lines and Commercial Lines claims.
• Strong background in Property Insurance and Customer Service.

Responsibilities

• Complete on-site and/or virtual inspections of personal and commercial claims.
• Capture the scope of damages and quantify repair estimates to settle claims.
• Investigate by meeting with insureds, third parties, witnesses, and lawyers.

Skills

Customer Service

Property Insurance

Adaptability

Tools

Hover

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are currently hiring for Field Adjusters to join our Property Claims team in the Greater Toronto Area: Greater Vancouver Area.

Come join our team!

What you’ll do:

1. Complete on-site and/or virtual inspections of personal and commercial claims.
2. Capture the scope of damages and quantify repair estimates to settle claims.
3. Reconcile and validate vendor estimates to ensure price and scope are appropriate.
4. Investigate by meeting with insureds, third parties, witnesses, and lawyers to obtain facts and information.
5. Review facts, policies, technical reports, fire marshal reports, and case law to make decisions on coverage, claim value, and negotiate/settle claims accordingly.
6. Provide exemplary customer service and keep related parties informed of the claims status while working to bring claims to a successful resolution quickly.
7. Ensure data accuracy, issue payments to insureds, vendors, and other insurance companies.
8. Assist during CATs within Canada.

What you’ll bring:

• 2+ years of experience as an adjuster handling Personal Lines and Commercial Lines claims.
• Strong background in Property Insurance and Customer Service.
• Preference given to candidates capable of scoping damages and preparing repair estimates.
• Good PC skills and adaptability with new technology – experience with Hover considered an asset.
• Valid driver’s license.

What You’ll Get:

• The salary range for this position is $55,600 to $103,200, determined by experience, skills, and internal equity.
• A compelling rewards package including base salary, annual bonus eligibility, retirement savings, share plan, health benefits, wellness, and volunteer opportunities.
• Competitive vacation package with options to purchase 5 additional days off per year.
• Employee-driven programs focused on diversity and inclusion, including gender, LGBTQ+, and origins initiatives.
• Corporate wellness programs supporting physical and mental health.

Please note that we may use AI tools in our recruitment process. This position has been posted both internally and externally.

Aviva Canada provides an accommodation process for employees with disabilities. If you require accommodations upon starting employment, please contact your Talent Acquisition Partner to arrange appropriate support. This process remains available throughout your employment with us.