Field Adjuster - Property Claims - Greater Vancouver Area

Aviva plc; Vancouver; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Field Adjuster to join their Property Claims team in the Greater Vancouver Area. In this role, you will conduct on-site inspections, assess damages, and ensure timely resolution of claims while providing exceptional customer service. This position offers a competitive salary and comprehensive rewards package, including career development opportunities and wellness programs. If you are passionate about helping others and have a strong background in property insurance, this is the perfect opportunity for you to make a meaningful impact.

Benefits

Annual bonus eligibility

Retirement plan

Share plan

Health benefits

Competitive vacation package

Career development opportunities

Wellness programs

Volunteer opportunities

Programs promoting diversity, equity, and inclusion

Qualifications

• 2+ years experience as an adjuster handling Personal and Commercial lines claims.
• Strong background in Property Insurance and Customer Service.

Responsibilities

• Complete on-site and virtual inspections of personal and commercial claims.
• Investigate and negotiate claims with insureds and third parties.

Skills

Property Insurance

Customer Service

Claims Handling

Damage Assessment

PC Skills

Tools

Hover

Job description

Field Adjuster - Property Claims - Greater Vancouver Area

Field Adjuster - Property Claims - Greater Vancouver Area

Apply locations Vancouver posted on Posted Yesterday job requisition id R-155022

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are currently hiring for Field Adjusters to join our Property Claims team in the Greater Vancouver Area.

Come join our team!

What you’ll do:

1. Complete on-site and/or virtual inspections of personal and commercial claims.
2. Capture the scope of damages and quantify repair estimates to settle claims.
3. Reconcile and validate vendor estimates to ensure price and scope are appropriate.
4. Investigate by meeting with insureds, third parties, witnesses, and lawyers to obtain facts and information.
5. Review facts, policy, technical reports, fire marshal reports, case law, to make decisions on coverage, value of the claim, and negotiate/settle the claim accordingly.
6. Provide exemplary customer service and keep related parties informed of the claims status, working towards quick resolution.
7. Ensure data accuracy, issue payments to insureds, vendors, and other insurance companies.
8. Assist during CAT events within Canada.

What you’ll bring:

1. 2+ years experience as an adjuster handling Personal Lines and Commercial lines claims.
2. Strong background in Property Insurance and Customer Service.
3. Ability to scope damages and prepare repair estimates is preferred.
4. Good PC skills and adaptability to new technology – Hover experience considered an asset.
5. Valid driver’s license.

What You’ll Get:

1. Salary is determined by knowledge, skills, experience, and internal equity.
2. Rewards package including base salary, annual bonus eligibility, retirement plan, share plan, health benefits, wellness, and volunteer opportunities.
3. Career development opportunities and support for professional education.
4. Competitive vacation package with options to purchase additional days.
5. Programs promoting diversity, equity, and inclusion.
6. Wellness programs supporting physical and mental health.

Please note that AI tools may be used in the recruitment process. This position has been posted internally and externally.

Aviva Canada provides accommodations for employees with disabilities. Please contact your Talent Acquisition Partner if you require accommodations upon employment.

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