Laundry Operations Manager

Accorhotel; Municipality of Jasper; On-site; CAD 62,000 - 68,000; Full time

Job summary

An established industry player is seeking a Laundry Operations Manager to lead a dedicated team in a breathtaking resort setting. This role offers the chance to manage laundry operations while ensuring high standards of cleanliness and guest satisfaction. With a focus on team engagement and development, you will be pivotal in creating memorable experiences for both guests and staff. Join a company that values your contributions and provides opportunities for career growth within a global hospitality network. Experience the beauty of the Canadian Rockies while advancing your career in a vibrant and supportive environment.

Benefits

Subsidized staff accommodation assistance

One complimentary meal per shift

Employee travel discounts

Exclusive room rates

Wellness programs

Discounts on food and beverage

Access to staff activities

Career growth opportunities

Qualifications

• 3-5 years of leadership experience in Laundry or Housekeeping.
• Strong organizational and communication skills are essential.
• Ability to work in a fast-paced, diverse environment.

Responsibilities

• Manage daily laundry operations ensuring quality and standards.
• Lead employee relations and promote team motivation.
• Oversee talent acquisition and training within the laundry department.

Skills

Leadership Experience

Organizational Skills

Communication Skills

Problem-Solving Skills

Knowledge of Laundry Equipment

Tools

Property Manager System / Opera

Job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

The Laundry Operations Manager plays a vital role in creating an engaging work environment at Fairmont Jasper Park Lodge. Reporting to the Director of Housekeeping, you will oversee laundry operations, leading a team of 20-30 colleagues serving a 446-room resort, including spa, recreational facilities, golf course, multiple F&B outlets, and external contracts. Your leadership will inspire our team and ensure memorable experiences for our guests and staff.

Salary Range: $62,000 - $68,000 per annum

Your Job Responsibilities:

1. Manage daily laundry department operations, ensuring quality and standards meet guest and colleague expectations.
2. Maintain the highest cleanliness standards according to Fairmont standards, policies, and procedures.
3. Manage payroll and departmental expenses within budgeted guidelines.
4. Lead employee relations, conduct communication meetings, and manage performance standards.
5. Promote team motivation, engagement, and well-being.
6. Ensure health, wellness, and safety for both colleagues and guests.
7. Foster teamwork and maintain strong interdepartmental relationships.
8. Oversee talent acquisition, recruitment, interviews, hiring, and promotions within the laundry department.
9. Train, coach, and develop staff to deliver high-quality service.
10. Collaborate with Engineering for maintenance and repairs of laundry equipment.
11. Ensure prompt and courteous guest laundry service, adhering to standards.
12. Manage relationships with laundry contracts in Jasper.
13. Monitor and prepare the laundry operating budget, including revenue, labor, and supplies.
14. Conduct linen inventories and manage inventory levels.
15. Develop and implement capital projects for laundry facilities.
16. Follow vehicle handling and safety policies when operating hotel vehicles.
17. Participate in hotel committees and environmental initiatives.
18. Perform other duties as assigned.

Qualifications

Required Skills and Experience:

• 3-5 years of leadership experience, preferably in Laundry or Housekeeping.
• Knowledge of laundry equipment and cleaning products is an asset.
• Strong organizational and administrative skills.
• Excellent communication skills, both written and verbal.
• Ability to work in a fast-paced, diverse environment.
• Knowledge of Property Manager System / Opera and other systems is an asset.
• Excellent problem-solving and decision-making skills.

Visa Requirements: Must be legally eligible to work in Canada. The hotel cannot assist with work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance.
• One complimentary meal per shift.
• Employee travel discounts at Fairmont & Accor properties worldwide.
• Exclusive room rates and discounts at resort outlets.
• Wellness programs supporting mental health and wellbeing.
• Discounts on food, beverage, fitness, and golf.
• Access to staff activities and events.
• Opportunities for career growth within Fairmont Jasper and over 5,000 properties with Accor.

Additional Information

Apply Today: Visit https://www.jasperparklodgejobs.com to learn more about opportunities at Fairmont Jasper Park Lodge!

We support accommodations during the application process. For confidential assistance, contact us at [emailprotected].