Claims Operational Controls Consultant

Allstate Insurance Company; Ontario; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to enhance their claims operations through risk management and data analytics. This role involves conducting risk assessments, designing operational controls, and ensuring compliance with regulations. The company fosters a flexible work environment that values personal growth and community involvement, making it an exciting opportunity for those looking to make a positive impact. Join a team that prioritizes inclusivity and empowers you to drive change while enjoying a comprehensive benefits package.

Benefits

Flexible Work Arrangements

Employee discounts on insurance

Good Office program

Student Loan Payment Matching Program

Comprehensive Retirement Savings Program

Annual Wellness allowance

Personal reflection day

Tuition Reimbursement

Community involvement opportunities

Qualifications

• 3+ years in audit, risk management, or compliance in financial services.
• Experience in Big 4 auditing firms is a plus.

Responsibilities

• Conduct risk assessments and develop strategies to manage operational risks.
• Design and implement operational controls to ensure compliance.
• Utilize data analytics to monitor and evaluate controls.

Skills

Risk Management

Data Analytics

Compliance

Operational Controls

Education

Bachelor's degree in Business Administration

Advanced degrees or certifications (CIP, CPA, etc.)

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, airbags, and graduated driving laws to being an industry leader in pricing sophistication, telematics, and device and identity protection.

Job Description

This role is responsible for safeguarding Allstate's assets by analyzing complex claim data to identify potential risks or integrity issues.

The ideal candidate will develop, implement, and maintain operational controls to ensure the efficiency and effectiveness of the claims process. This role requires a deep understanding of claims operations, risk management, and regulatory compliance.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands” promise. It has been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in its communities through charitable partnerships, employee giving, and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, we have cultivated a culture where employees feel valued, experience personal growth, have career options, and enjoy their work.

Role Designation:

Remote

Benefits to joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus other products and services)
• Good Office program (up to $400 back for office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer-matched contributions
• Annual Wellness allowance
• Personal reflection day
• Tuition Reimbursement
• Community involvement and giving back

Key Responsibilities

1. Conduct risk assessments and develop strategies to manage operational risks within claims.
2. Design and implement operational controls to mitigate risks and ensure compliance.
3. Analyze claims processes to identify areas for improvement.
4. Ensure claims processes comply with policies, standards, and regulations.
5. Utilize data analytics to monitor and evaluate controls and identify trends.
6. Prepare and present reports on performance, risks, and compliance to senior management.
7. Provide training and support to claims staff on controls and compliance.
8. Collaborate with departments like IT, Legal, and Finance for effective controls.

Education

• Bachelor's degree in Business Administration, Accounting, Risk Management, Finance, or related field.
• Advanced degrees or certifications (e.g., CIP, CPA, CISA, CIA, CRMA) are a plus.

Experience

• 3+ years in audit, risk management, controls, or compliance in financial services (preferred).
• Experience in Big 4 auditing firms is a plus.

Allstate Canada Group provides workplace accommodations. If needed, please let us know to assist you.

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Joining our team is an opportunity to elevate your skills, challenge the status quo, and impact the future positively. We foster a flexible environment that values connection and belonging, recognized through awards for inclusivity and diversity. We empower everyone to lead, drive change, and give back.

Good Hands. Greater Together.