Commercial Account Manager

ZipRecruiter; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading regional brokerage in Calgary is seeking an experienced client manager to support a diverse book of business. The role involves client service, account management, and negotiation with insurers. Candidates should have a Level 2 General insurance license and 3-5 years of experience in Commercial Lines. This position offers substantial time off and a supportive leadership team.

Benefits

Substantial time off entitlements

Flexibility in work schedule

Qualifications

• Minimum 3-5 years’ experience in Commercial Lines – mid-large market.
• Self-starter with strong time management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Support a book of business and determine customer needs.
• Negotiate coverages and terms, respond to inquiries.
• Manage insurer relationships and lead the services team.

Skills

Time management

Communication

Negotiation

Education

Level 2 General insurance license

Job description

Job Description

THE EMPLOYER

• Large regional brokerage with well-appointed office space downtown.
• Strong leadership team dedicated to empowering staff to thrive and achieve excellence.
• Substantial time off entitlements and flexibility.

THE POSITION

• An experienced client manager responsible for supporting a book of business – industry sector will vary.
• Determine customer needs, negotiate coverages and terms, respond to complaints and inquiries, and process transactions.
• Provide top-notch client service in a professional manner, including daily account management responsibilities, marketing insurance programs, and leading the services team through the renewal process.
• Manage insurer relationships and demonstrate confidence in negotiations to support client needs.
• Delegate, develop, and coach the Account Assistant to ensure timelines are met and documentation is accurate.

MUST HAVES

• Minimum 3-5 years’ experience in Commercial Lines – mid-large market.
• Level 2 General insurance license is required.
• You are a self-starter with strong time management skills and the ability to adapt to changing priorities.
• Open-minded with a teachable personality.
• Excellent written and verbal communication skills.

FOR MORE INFORMATION

Please apply in confidence to Krista Hopfauf at [e-mail].

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ABOUT SAUCE RECRUITMENT

Sauce Recruitment Corp. is dedicated to promoting and supporting our client partners in the INSURANCE INDUSTRY. We specialize in working with high-performing insurance professionals to help navigate their career to a higher level, a new direction, or a better fit.

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