Host

Gateway Casinos & Entertainment Limited; Vernon; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a leading entertainment company as a Host / Hostess, where your passion for sports and customer service shines. You will create a welcoming atmosphere, manage guest seating, and ensure a premium experience while enjoying flexible hours and a comprehensive benefits package.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Family and friends discounts

Development and training opportunities

Qualifications

• Host / hostess experience in hospitality preferred.
• Effective public speaking skills and presence.
• Ability to lift and carry objects up to 30 pounds.

Responsibilities

• Engage with guests to provide a premium experience.
• Manage restaurant flow and seating arrangements.
• Assist servers with food and beverage expediting.

Skills

Customer Service

Public Speaking

Cash Handling

Education

Serving It Right (BC)

Proserve (Alberta)

Smart Serve (Ontario)

World Host / Super Host Certificate

Job description

It all starts with you. You are passionate and knowledgeable about sports. The Host / Hostess position harnesses your valuable customer service skills and grows with our team. What you bring is an eagerness to listen and learn, and an ability to maintain your cool under pressure. The hostess creates welcoming energy from the moment our guests walk through the door until they leave.

You manage the flow of the restaurant and generate customer loyalty, so put yourself in the heart of the action. The hostess also processes all reservations and plans guest seating arrangements, while helping servers with food and beverage expediting, bussing and cleaning. What we provide you is a stellar benefits package for full-time employees, a flexible work / life balance and the chance to move up the ladder at a company with more than 27 locations across Canada.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Engage with others and provide a premium guest experience.
• Are comfortable initiating conversations with guests.
• Know how to have fun on the job and enjoy a public role.
• Can juggle multiple tasks and work well under pressure.
• Benefit from working flexible hours, evenings and weekends.

What You Bring

• Host / hostess experience in the hospitality / food service industry preferred.
• Cash handling experience using POS system or cashier register.
• Tourism, promotion, marketing, entertainment or event training experience preferred.
• Serving It Right (BC) / Proserve (Alberta) certificate / Smart Serve (Ontario).
• World Host / Super Host certificate or other similar customer service programs preferred.
• Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
• Effective public speaking skills and presence.
• Ability to pull, lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.
• Knowledge of specialty food and beverage items.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada.

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