Host

Gateway Casinos and Entertainment Limited; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a dynamic and fun team at an established entertainment company, where your passion for customer service and hospitality will shine. As a Host/Hostess, you'll create welcoming energy for guests, manage reservations, and ensure a premium dining experience. With opportunities for career advancement and a stellar benefits package for full-time employees, this role is perfect for those eager to grow in a supportive environment. Experience the thrill of working in a vibrant setting with flexible hours, all while being recognized for your contributions.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Family and friends discounts

Development and training opportunities

Qualifications

• Experience as a host/hostess in hospitality or food service preferred.
• Effective public speaking skills and presence.

Responsibilities

• Engage with guests to provide a premium experience.
• Manage the flow of the restaurant and generate customer loyalty.

Skills

Customer Service Skills

Cash Handling

Public Speaking

Multi-tasking

Education

Serving It Right (BC)

Proserve (Alberta)

Smart Serve (Ontario)

Tools

POS Systems

Job description

Description

Position at Playtime Casino

Job Type: Casual/ Relief/ Part-Time/ Full-Time

Job Rate: $17.40/hr

The Gateway to Your Future

It all starts with you. You are passionate and knowledgeable about sports. The Host/Hostess position harnesses your valuable customer service skills and grows with our team. What you bring is an eagerness to listen and learn, and an ability to maintain your cool under pressure. The hostess creates welcoming energy from the moment our guests walk through the door until they leave.

You manage the flow of the restaurant and generate customer loyalty, so put yourself in the heart of the action. The hostess also processes all reservations and plans guest seating arrangements, while helping servers with food and beverage expediting, bussing, and cleaning. We provide a stellar benefits package for full-time employees, a flexible work/life balance, and opportunities to advance within a company with over 27 locations across Canada.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive, and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Engage with guests to provide a premium experience.
• Initiate conversations with guests comfortably.
• Enjoy a public role and have fun on the job.
• Juggle multiple tasks and work well under pressure.
• Work flexible hours, including evenings and weekends.

What You Bring

• Experience as a host/hostess in hospitality or food service preferred.
• Cash handling experience with POS systems or cash registers.
• Experience in tourism, promotion, marketing, entertainment, or events is preferred.
• Certificates such as Serving It Right (BC), Proserve (Alberta), or Smart Serve (Ontario).
• Customer service certifications like World Host or Super Host are preferred.
• Proven selling, marketing, and service skills in dining, retail, or promotions.
• Effective public speaking skills and presence.
• Ability to lift and carry objects up to 30 pounds, including fully loaded trays.
• Knowledge of specialty food and beverage items.

Why Work With Us?

Gateway celebrates and empowers its team members. Working with us means being recognized for your contributions and having opportunities for career advancement across our 27 locations. We offer ongoing training, leadership programs, and a dynamic, fun environment. Join a team that values your vision, skill, and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited is one of Canada's largest gaming and entertainment companies, with 27 properties across British Columbia, Ontario, and Edmonton, Alberta. Employing approximately 8,648 people, we offer a wide range of gaming, dining, and accommodation options. Our proprietary brands include Match Eatery & Public House, Atlas Steak + Fish, and Halley's Club. For more information, visit www.gatewaycasinos.com.

Apply Now!

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Gateway is an equal opportunity employer committed to Respect, Integrity, Teamwork, and Exceptional Customer Service. We provide an inclusive, barrier-free environment. If you require accommodations during the recruitment process, please inform us.