Director Human Resources

Advantage Solutions Inc.; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading North American sales and marketing agency is seeking a Director of Human Resources to align business objectives with HR strategies. This role involves strategic partnership, workforce planning, and managing complex employee relations across multiple regions including Canada and Europe.

Qualifications

• 8+ years of experience in resolving complex employee relations issues.
• Fluency in French required.

Responsibilities

• Adjust HR strategies to respond to changing needs.
• Guide business unit restructures and workforce planning.
• Provide performance management guidance and respond to employee issues.

Skills

Client Management

Communication

Negotiation

Relationship Building

Self-Motivated

Education

Bachelor’s Degree

Master’s Degree

Job description

Director Human Resources

As a strategic partner, the Director Human Resources aligns business objectives with employees and management in designated business units, serves as a consultant to management on human resource related issues, and acts as an employee champion and change agent. Assesses and anticipates HR-related needs, communicates needs proactively with HR and business management, and seeks to develop integrated solutions. Formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the organization’s objectives. May handle international HR responsibilities and maintain a strong understanding of the business unit’s financial position, culture, and competition.

Company Overview: Advantage Sales and Marketing LLC dba Advantage Solutions is a leading North American sales and marketing agency specializing in outsourced sales, merchandising, category management, and marketing services across various trade channels including grocery, mass merchandise, convenience, and more. We connect manufacturers and retailers, providing consumers with access to top products.

Position Summary: The role involves strategic partnership, HR strategy adaptation, workforce planning, leadership development, and international HR responsibilities, supporting Canada, Europe, Australia, and New Zealand.

Essential Duties and Responsibilities:

1. Strategic Business Partner:

• Adjust HR strategies to respond to changing needs.
• Guide business unit restructures, workforce, and succession planning.
• Partner with leaders to develop future leaders.
• Identify and measure HR metrics, analyze trends, and develop solutions.
• Identify new business strategies and talent needs.
• Conduct regular meetings with business units and provide HR guidance.

HR Operations Manager:

• Establish and communicate organizational culture and policies.
• Align HR policies with company culture and ensure legal compliance.
• Monitor employee behavior trends and training needs.

Emergency Responder & Employee Mediator:

• Provide performance management guidance and respond to employee issues.
• Manage complex employee relations and conduct investigations.
• Partner with legal as needed and work to improve work relationships and morale.

Supervisory Responsibilities:

• Hire, train, coach, and develop direct reports.

Travel: Travel and driving are not essential duties.

Minimum Qualifications:

• Bachelor’s Degree or equivalent experience; Master’s preferred.
• 8+ years of experience in resolving complex employee relations issues.
• Knowledge of multiple HR disciplines and employment laws.
• Fluency in French required.

Skills, Knowledge, and Abilities:

• Excellent client management, communication, and interpersonal skills.
• Strong negotiation and relationship-building skills.
• Ability to manage multiple locations and priorities.
• Effective communication skills domestically and internationally.
• Self-motivated, proactive, and flexible.