Truck Shop Foreman

J.D. Irving, Limited; Dieppe; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is on the lookout for a Truck Shop Foreman to lead a dynamic team in Dieppe. This role requires a motivated individual with a Truck and Transport Red Seal certification who is passionate about delivering exceptional customer service. The successful candidate will coordinate service work, manage technician schedules, and ensure quality standards are upheld. With a strong emphasis on leadership, organization, and communication, this position offers a chance to make a significant impact in a supportive environment. Join a company that values its employees and provides excellent training opportunities and benefits.

Benefits

Competitive Wages

Quarterly Bonus

Health, Dental, Vision Benefits

Life Insurance

Paid Vacation

Fitness Reimbursement Program

Paid Training

Uniform Allowance

Employee Recognition Program

Excellent Training Opportunities

Qualifications

• Relevant post-secondary education or equivalent industry experience required.
• Truck and Transport Red Seal preferred for candidates.

Responsibilities

• Coordinate service work and provide timely estimates to technicians.
• Monitor repair progress and ensure customer expectations are met.
• Adhere to safety policies and ensure shop cleanliness.

Skills

Leadership Skills

Problem-Solving Abilities

Communication Skills

Organizational Skills

Customer Service

Education

Post-secondary education

Truck and Transport Red Seal

Tools

Microsoft Excel

Job description

We are currently seeking qualified candidates for the role of Truck Shop Foreman for our Dieppe location. The successful candidate will preferably be an experienced Truck and Transport Red Seal Technician, be an enthusiastic, highly motivated individual with proven leadership skills and passionate about providing excellent customer service.

We offer:

• Competitive Wages
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance and disability benefits
• Maternity leave top up program
• Paid vacation and paid sick time
• Fitness reimbursement program
• Paid training
• Uniform allowance program
• Employee recognition program
• Company discounts
• Excellent training opportunities

Qualifications

• Relevant post-secondary education and/or equivalent industry experience
• Truck and Transport Red Seal preferred
• Energetic, enthusiastic, and team oriented
• Exceptional organization, decision making and problem-solving abilities
• Strong interpersonal and leadership skills
• Well-developed written and verbal communication skills
• Computer skills (experience with Microsoft Excel is a must)
• Commitment to quality and safety

Responsibilities

• Coordinate Service work in order of appointment and priority
• Provide estimates in a timely and accurate manner
• Communicate service work scope to technicians to ensure customer expectations are met
• Assist Service Advisors in their scheduling duties by monitoring workload and maximizing bay utilization
• Monitor repair progress against estimates and update Service Advisors & customer with any changes
• Ensure warranty conditions are met
• Quality check completed Repair Orders (RO)
• Coach technicians on work order tracking and related system functions
• Ensure that the system accurately reflects technician time
• Minimize unbilled labour through diligent work scheduling and planning
• Adhere to and enforce company safety policies
• Ensure shop is cleaned after each job
• Monitor shop equipment
• Perform technician evaluations
• When required fill in for Service Advisor