Inside Sales Representative (Remote)

Concentrix; Guelph; Remote; CAD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking dynamic individuals for a customer service role that emphasizes sales and relationship building. This position offers the flexibility of remote work, allowing you to thrive in a distraction-free environment. You'll be responsible for delivering exceptional customer experiences and closing sales while utilizing your strong communication and negotiation skills. With a starting wage of up to $18 per hour, this opportunity also includes paid training, performance-based incentives, and a comprehensive benefits package. Join a team that values career growth and personal development through mentorship programs.

Benefits

Paid Training

Performance-Based Incentives

Comprehensive Benefits Package

Career Advancement Opportunities

Flexible Work Hours

Qualifications

• 1+ years of hard sales experience with a proven track record.
• Strong understanding of the sales process and customer engagement.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales using B2B and B2C skills for prospecting and negotiation.

Skills

Sales Experience

Communication Skills

Negotiation Skills

Customer Relationship Management

Multi-tasking

Education

High School Diploma or GED

Tools

Database Management

Job description

Employer Industry: Customer Service and Technology Solutions

Why consider this job opportunity:

• Starting wage up to $18
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Comprehensive benefits package including medical, dental, vision insurance, and paid time off
• Opportunities for career advancement and personal development through mentorship programs
• Work remotely from a distraction-free environment

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide
• Close sales while utilizing B2B and B2C skills for prospecting, negotiation, and presentations
• Build client relationships and find innovative ways to retain customers
• Track, document, and retrieve information in databases accurately
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

• Minimum of 1 year of proven hard sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, including communication and negotiation skills
• Open availability to work flexible hours
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications):

• Experience in a remote work environment
• Familiarity with new technologies and eagerness to learn
• Previous experience in customer service or sales within a technology-driven company
• Ability to work independently while contributing to a team-oriented culture
• Previous experience with performance metrics and sales targets

#CustomerService #RemoteWork #SalesOpportunity #CareerGrowth #InclusiveCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.