restaurant manager

Subway Restaurant; Kitchener; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading restaurant chain is seeking a dedicated individual to oversee daily operations, ensuring excellent customer service and adherence to health regulations. The ideal candidate will have a secondary school diploma and experience in a fast-paced environment. Responsibilities include managing staff, addressing customer concerns, and maintaining inventory. Join a supportive team that values diversity and offers mentorship opportunities.

Benefits

Mentorship opportunities

Diversity training

Networking opportunities

Qualifications

• 1 to 2 years of experience required.
• Ability to balance cash and complete reports.

Responsibilities

• Plan, organize, direct, control, and evaluate daily operations.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.

Skills

Client focus

Team player

Flexibility

Organized

Accurate

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Job description

Job Description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting: Urban area

Budgetary responsibility: $0 - $100,000

Tasks

• Balance cash and complete balance sheets, cash reports, and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control, and evaluate daily operations

Supervision

• 3-4 people
• 5-10 people

Computer and technology knowledge

• Point of sale system

Security and safety

• Bondable

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Support for persons with disabilities

• Offers mentorship, coaching, and networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and refugees (e.g., facilitating access to community resources, language training, skills training)
• Recruits newcomers and refugees displaced by conflicts or natural disasters (e.g., Ukraine, Afghanistan)
• Supports foreign credential recognition for newcomers and refugees
• Offers mentorship programs pairing newcomers and refugees with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching, and networking opportunities for youth
• Provides awareness training to employees to foster a welcoming environment for youth

Support for Veterans

• Offers mentorship, coaching, and networking opportunities for Veterans
• Provides awareness training to create a welcoming environment for Veterans

Support for Indigenous workers

• Offers mentorship, coaching, and networking opportunities for Indigenous workers
• Develops and maintains relationships with Indigenous communities and organizations
• Provides cultural competency and awareness training to all employees

Support for mature workers

• Implements hiring policies discouraging age discrimination
• Provides awareness training to foster a welcoming environment for mature workers
• Offers mentorship, coaching, and networking opportunities for mature workers

Support for visible minorities

• Implements hiring policies discouraging discrimination against visible minorities
• Offers mentorship programs pairing visible minorities with experienced employees
• Provides diversity and cross-cultural training to foster an inclusive environment