E-Learning Product Specialist — Academy & Certifications

Canadian Inclusion; Calgary; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Professional Development

Travel Opportunities

Comprehensive health benefits

Paid Time Off

Inclusive culture

Employee recognition

Competitive base salary

$4,800 certification bonuses per year

Travel incentive bonuses

Job summary

PBS invites an E-Learning Product Specialist to shape learning journeys for dealers and staff via the PBS Academy. You will partner with multiple departments to test software, storyboard videos, and author interactive materials that demonstrate PBS features and benefits.

Ideal candidates bring strong communication, organization, and multitasking skills. This full-time role includes travel across Canada and the U.S., with extensive professional development and certification incentives.

Qualifications

• High school diploma required.
• Customer service and dealership experience is a plus.
• Strong communication skills in English.
• Excellent organizational and multitasking abilities.
• Ability to work both independently and in a team.

Responsibilities

• Research software releases to update product documentation.
• Communicate complex features clearly and compellingly.
• Monitor product lifecycle and update course content.
• Storyboard engaging PBS Academy content.
• Maintain project documentation and course folders.
• Create content for internal certifications and training.

Skills

Verbal and written communication

Organizational skills

Multi-tasking

Teamwork and independence

Adaptability to change

Customer service mindset

Education

High school diploma

Tools

Microsoft Office Suite

Web proficiency

Job description

PBS invites an E-Learning Product Specialist to shape learning journeys for dealers and staff via the PBS Academy. You will partner with multiple departments to test software, storyboard videos, and author interactive materials that demonstrate PBS features and benefits.

Ideal candidates bring strong communication, organization, and multitasking skills. This full-time role includes travel across Canada and the U.S., with extensive professional development and certification incentives.