Bilingual French–English Fixed Ops Software Trainer (Remote)

PBS Systems; Montreal (administrative region); Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Professional Development

Travel Opportunities

Comprehensive health benefits

Paid Time Off

Inclusive culture

Employee recognition

Competitive compensation package

Competitive annual base salary

Product certification bonuses

Job summary

PBS is seeking a Bilingual Automotive Fixed Ops Software Trainer to deliver effective training on the PBS Dealer Management Software in English and French. The role blends virtual and in-person sessions with travel across North America.

Based in Canada, the trainer will split time between remote work and on-site visits, joining a team led by the Software Training & Transitions group. Strong communication and multitasking skills are essential.

Qualifications

• Fluent in French and English (speaking, reading, writing).
• 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations.
• Strong computer skills, including Microsoft Office Suite (Outlook, Word, Excel). Ability to quickly learn and adapt to new software tools.
• Ability to travel within Canada and the USA up to 1 week per month; valid passport, visa (if applicable), and full driver's license.

Responsibilities

• Learn and develop an understanding of all PBS software areas and training processes.
• Develop understanding of data entry tasks and essential duties.
• Train customers in assigned module(s) and align with customer needs.
• Maintain positive customer relationships and respond to training requests promptly.
• Document issues, escalate as needed, and monitor STT queues.

Skills

Bilingual FR-EN

Fixed Operations exposure

MS Office Suite

Travel readiness

Education

High School Diploma

Tools

PBS software

Job description

PBS is seeking a Bilingual Automotive Fixed Ops Software Trainer to deliver effective training on the PBS Dealer Management Software in English and French. The role blends virtual and in-person sessions with travel across North America.

Based in Canada, the trainer will split time between remote work and on-site visits, joining a team led by the Software Training & Transitions group. Strong communication and multitasking skills are essential.