Dyson Expert - Scarborough

Dyson; Toronto; On-site; CAD 24,796 - 35,817; Full time

Benefits offered by this job

Clothing allowance

Employee Referral Program

Friends & Family purchase program

Dyson Demonstration Equipment Program

Job summary

Dyson Canada is seeking an Expert Team member to educate retail staff, lead beauty events, and demonstrate Dyson products across assigned stores within a defined territory. You will educate shoppers and colleagues, delivering confident, knowledgeable product demonstrations that drive engagement.

Your role requires comfort with leading events such as Masterclasses, strong communication, and the ability to travel to partner stores while maintaining Dyson standards and achieving sales objectives.

Qualifications

• Minimum 2 years of in-person retail selling experience.
• Experience with technology products and beauty brands.
• Ability to lead events such as Masterclasses.
• Able to stand for long periods and lift up to 50 lbs.
• Willing to travel within a defined territory and work retail hours.
• Strong communication and relationship-building skills.
• Proficient with Microsoft Office and iPad applications.

Responsibilities

• Demonstrate Dyson products to educate shoppers.
• Lead in-store events and Masterclasses.
• Educate store staff and shoppers on product features and benefits.
• Execute CRM/HRIS reporting and daily updates.
• Maintain in-store appearance, merchandising and stock levels.

Skills

Retail sales

Tech products

Event leadership

Communication skills

MS Office

iPad proficiency

Teamwork

Tools

CRM

HRIS

Job description

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations, and more people.

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations, and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Store’s across the country. At Dyson, we sell by demonstrating. Our Experts and Retail Strategy & Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About The Role

Are you dynamic, passionate, and eager to represent an International Technology Brand? We are looking to grow our Expert Team and would love to hear from you… Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. Experts work within a territory of assigned stores to educate retail sales associates, lead beauty events, and demonstrate Dyson products to clients. When shoppers have the right product for their needs, they are excited to share their experience with others - that’s what we are looking for!

Responsibilities

• Demonstrate values and behaviours consistent with Dyson’s culture
• Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
• Provide the ultimate shopper experience in an engaging and well-informed professional fashion
• Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
• Demonstrate the appropriate Dyson tool in a clear and concise manner which permits the shopper to duplicate the actions successfully at home
• Adhering to in-store demonstration and health & safety standards
• Act as the in-store representative for all Dyson products while present in store
• Educate Retail Sales Associate partners and shoppers on specific product features and benefits of various technologies
• Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
• Successfully utilize CRM and HRIS systems to complete daily reporting in an accurate and timely manner
• Perform other duties, as assigned

About You

• Minimum of 2 years of in-person retail selling experience
• Experience working with technology and within the beauty industry, preferably prestige/luxury brands
• Comfortable with leading events such as Masterclasses, and speaking to groups of people
• Ability to stand for long periods of time, up to 8 hours
• Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
• Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
• Ability to lift, push, and pull up to 50 lbs
• Ability to work well with others and establish strong relationships within Dyson Canada Ltd as well as with our third-party retail partners
• Strong negotiation skills combined with adaptable approach to selling
• Ambitious and self-motivated sales individual who exhibits confidence and professionalism
• Proven track record of successful sales experience, achieving or exceeding quotas
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and understands when to seek guidance
• Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial

• Competitive hourly wage and regular annual reviews
• Sales-based pay for performance incentive program
• Regular sales contests & initiatives
• Participation in the Dyson Demonstration Equipment Program
• Opportunity to participate in the Friends & Family purchase program
• Clothing allowance
• Employee Referral Program

Lifestyle

• Employee Assistance Program

Dyson Canada is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.