Dyson Expert - Scarborough

Dyson GmbH; Canada; On-site; CAD 27,896 - 28,929; Full time

Benefits offered by this job

Bonus opportunity

Clothing allowance

Employee Referral Program

Job summary

Dyson Canada Ltd is hiring experienced Retail Experts to demonstrate Dyson technology in stores across Ontario. You will engage shoppers, educate them on product features, and lead events such as Masterclasses while delivering an exceptional customer experience.

The role requires at least 2 years of in-person retail sales, comfortable with technology and luxury brands, and the ability to stand long hours and travel within the territory. Competitive hourly pay plus bonus opportunities.

Qualifications

• Minimum of 2 years of in-person retail selling experience.
• Experience working with technology and within beauty industry (prestige/luxury preferred).
• Comfortable leading events such as Masterclasses and speaking to groups.
• Ability to stand for long periods (up to 8 hours).
• Willing to work retail hours including weekends/holidays with at least 3 days per week.
• Able to transport demonstration equipment and travel within a defined territory.
• Able to lift up to 50 lbs.
• Strong interpersonal skills and ability to collaborate with partners.
• Sales-driven with a proven track record of meeting quotas.
• Proficient in MS Office and iPad-based apps.

Responsibilities

• Demonstrate Dyson values and behaviours
• Use Dyson sales model to engage shoppers and achieve targets
• Provide the ultimate shopper experience in a professional manner
• Identify customer needs through discovery and consultation
• Demonstrate Dyson tools clearly so customers can replicate at home
• Maintain in-store health and safety standards
• Act as in-store Dyson representative
• Educate partners and shoppers on product features
• Perform visual merchandising and stock replenishment
• Complete daily CRM/HRIS reporting
• Perform other duties as assigned

Skills

Retail sales experience

Experience with technology

Strong communication skills

Public speaking / leading events

Tools

Microsoft Word

Excel

Teams

Outlook

iPad apps

Job description

Salary : $20.25 - $21.00/hour + bonus opportunity Job Family : Retail Stores Location : Canada - Ontario Remote

About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations, and more people.

Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Store’s across the country.

At Dyson, we sell by demonstrating. Our Experts and Retail Strategy & Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world‑leading and pioneering technology with shoppers and owners.

ABOUT THE ROLE

Are you dynamic, passionate, and eager to represent an International Technology Brand? We are looking to grow our Expert Team and would love to hear from you…

Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. Experts work within a territory of assigned stores to educate retail sales associates, lead beauty events, and demonstrate Dyson products to clients. When shoppers have the right product for their needs, they are excited to share their experience with others - that’s what we are looking for!

RESPONSIBILITIES

• Demonstrate values and behaviours consistent with Dyson’s culture
• Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
• Provide the ultimate shopper experience in an engaging and well-informed professional fashion
• Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
• Demonstrate the appropriate Dyson tool in a clear and concise manner which permits the shopper to duplicate the actions successfully at home
• Adhering to in-store demonstration and health & safety standards
• Act as the in-store representative for all Dyson products while present in store
• Educate Retail Sales Associate partners and shoppers on specific product features and benefits of various technologies
• Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
• Successfully utilize CRM and HRIS systems to complete daily reporting in an accurate and timely manner
• Perform other duties, as assigned

ABOUT YOU

• Minimum of 2 years of in-person retail selling experience
• Experience working with technology and within the beauty industry, preferably prestige/luxury brands
• Comfortable with leading events such as Masterclasses, and speaking to groups of people
• Ability to stand for long periods of time, up to 8 hours
• Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
• Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
• Ability to lift, push, and pull up to 50 lbs
• Ability to work well with others and establish strong relationships within Dyson Canada Ltd as well as with our third-party retail partners
• Strong negotiation skills combined with adaptable approach to selling
• Ambitious and self-motivated sales individual who exhibits confidence and professionalism
• Proven track record of successful sales experience, achieving or exceeding quotas
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and understands when to see guidance
• Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications

BENEFITS

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

• Competitive hourly wage and regular annual reviews
• Sales-based pay for performance incentive program
• Regular sales contests & initiatives
• Participation in the Dyson Demonstration Equipment Program
• Opportunity to participate in the Friends & Family purchase program
• Clothing allowance
• Employee Referral Program

Lifestyle

• Employee Assistance Program

Dyson Canada is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

When James Dyson invented the Ballbarrow he assigned the patent to the company, Kirk-Dyson, and not in his own name. Big mistake. After leaving the company, he had no rights to the invention he had laboured over and they sold his invention to another company. But all was not lost. He learnt some valuable lessons for the future – creativity is a rare commodity and the importance of protecting an idea.