Retail Expert

Dyson; Toronto; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Friends & Family purchase program

Employee Referral Program

Employee Assistance Program

Regular sales contests

Job summary

Dyson is hiring for a customer-facing role at our Dyson Demo Store in Toronto. You will engage shoppers, demonstrate Dyson technology, and deliver best-in-class service in a fast-paced retail environment.

The role requires strong communication, sales experience, and a flexible schedule including weekends. Previous brand or tech product experience is preferred, with bilingualism considered a plus.

Qualifications

• Two years’ experience in a customer-facing environment.
• Strong communication and technology skills.
• Ability to deliver exceptional customer interactions.
• Bi-lingual language proficiency is a plus.

Responsibilities

• Demonstrate strong proficiency in technology and communication.
• Ability to deliver exceptional customer interactions through relationship building.
• Proven experience in sales and customer service.
• Highly motivated, enthusiastic team player, driven by exceeding our sales performance aspiration.

Skills

Customer service

Sales

Technology proficiency

Relationship building

Education

HS diploma

Job description

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people.

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Store’s across the country. At Dyson, we sell by demonstration. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About The Role

• Demonstrate strong proficiency in technology and communication
• Ability to deliver exceptional customer interactions through relationship building
• Proven experience in sales and customer service
• Highly motivated, enthusiastic team player, driven by exceeding our sales performance aspiration

About You

• Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates.
• Minimum of 2 years’ experience in a customer-facing environment
• HS diploma required
• Ability to understand the Dyson brand and uphold its integrity
• Experience working with a technology brand strongly preferred
• Bi-lingual language proficiency is a plus

Financial

• Competitive hourly wage and regular annual reviews
• Sales-based pay for performance incentive program
• Monthly bonus opportunities
• Regular sales contests & initiatives
• Opportunity to participate in the Friends & Family purchase program
• Employee Referral Program
• Employee Assistance Program

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.