Dyson Expert Midtown/Leaside

dyson; Ottawa; On-site; CAD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Sales-based incentive program

Clothing allowance

Employee Referral Program

Friends & Family purchase program

Job summary

Dyson Canada is seeking energetic Experts to represent an International Technology Brand in Ottawa and surrounding stores. You will demonstrate Dyson products, educate customers, and lead in-store events to drive sales while delivering an exceptional shopper experience.

The role requires strong communication, ability to work weekends, and comfort with technology and demonstrations. Join a dynamic team with growth opportunities in a premium retail setting.

Qualifications

• Minimum of 2 years of in-person retail selling experience.
• Strong negotiation and communication skills.
• Ability to stand long hours and work retail hours including weekends.

Responsibilities

• Demonstrate Dyson values and educate shoppers using the Dyson demonstration model.
• Lead in-store demonstrations and events to engage customers.
• Inform customers to select products addressing their needs and educate on features.
• Maintain display standards, restock inventory and perform reporting duties.
• Represent Dyson in-store and collaborate with retail partners.

Skills

In-person retail selling

Negotiation

Communication

Independent motivation

Tools

Microsoft Office

iPad apps

Job description

About Us

Dyson is a global technology enterprise. We're growing fast and our ambition is huge - more categories, more locations, and more people.

Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we've been recognized as one of the top employers to work for. In recent years, we've grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Store's across the country.

At Dyson, we sell by demonstrating. Our Experts and Retail Strategy & Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About the Role

Are you dynamic, passionate, and eager to represent an International Technology Brand? In Ottawa we are looking to grow our Expert Team and would love to hear from you...

Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. Experts work within a territory of assigned stores to educate retail sales associates, lead beauty events, and demonstrate Dyson products to clients. When shoppers have the right product for their needs, they are excited to share their experience with others - that's what we are looking for!

RESPONSIBILITIES

• Demonstrate values and behaviors consistent with Dyson's culture
• Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factor
• Provide the ultimate shopper experience in an engaging and well-informed professional fashion
• Understand the shopper's needs through discovery and consultation to identify the appropriate products to address their needs and desires
• Demonstrate the appropriate Dyson tool in a clear and concise manner which permits the shopper to duplicate the actions successfully at home
• Adhering to in-store demonstration and health & safety standards
• Act as the in-store representative for all Dyson products while present in store
• Educate Retail Sales Associate partners and shoppers on specific product features and benefits of various technologies
• Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
• Successfully utilize CRM and HRIS systems to complete daily reporting in an accurate and timely manner
• Perform other duties, as assigned

About You

• Minimum of 2 years of in-person retail selling experience
• Experience working with technology and within the beauty industry, preferably prestige/luxury brands
• Comfortable with leading events such as Masterclasses, and speaking to groups of people
• Ability to stand for long periods of time, up to 8 hours
• Ability to work retail hours ( standard, peak, holiday ) including a minimum of three (3) days/week including every Saturday/Sunday
• Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
• Ability to lift, push, and pull up to 50 lbs
• Ability to work well with others and establish strong relationships within Dyson Canada Ltd as well as with our third-party retail partners
• Strong negotiation skills combined with adaptable approach to selling
• Ambitious and self-motivated sales individual who exhibits confidence and professionalism
• Proven track record of successful sales experience, achieving or exceeding quotas
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and understands when to seek guidance
• Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications

Benefits

• Financial:
  • Competitive hourly wage and regular annual reviews
  • Sales-based pay for performance incentive program
  • Regular sales contests & initiatives
  • Participation in the Dyson Demonstration Equipment Program
  • Opportunity to participate in the Friends & Family purchase program
  • Clothing allowance
  • Employee Referral Program
• Lifestyle
  • Employee Assistance Program

D yson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity