Dynamic Restaurant Operations Manager

Aunty's Kitchen; Southwestern Ontario; On-site; CAD 52,000 - 78,000; Full time

Job summary

Aunty's Kitchen in Ontario is seeking an experienced operations manager to oversee budgeting, staffing, and service delivery at our restaurant.

You will develop budgets for food, ingredients, alcohol, and cleaning supplies; monitor revenues and labor costs; supervise 11-15 staff; recruit and train; ensure health, safety and liquor regulations are met; and lead customer service and events to ensure top quality guest experiences.

Qualifications

• 3 months to less than 1 year college/CEGEP diploma or certificate in hospitality, business, or related field.
• 3–5 years of relevant restaurant management experience preferred.
• Strong budgeting and people-management capability.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations.
• Modify food preparation methods and menu prices according to the restaurant budget.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Supervise staff.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Enforce provincial/territorial liquor legislation and regulations.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Leading/instructing individuals.
• Address customers' complaints or concerns.
• Provide customer service.
• Manage events.

Skills

Budgeting

Staff supervision

Recruitment

Operational planning

Customer service

Negotiation with suppliers

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tools

Electronic cash register

MS Access

MS Excel

MS Office

Job description

Aunty's Kitchen in Ontario is seeking an experienced operations manager to oversee budgeting, staffing, and service delivery at our restaurant.

You will develop budgets for food, ingredients, alcohol, and cleaning supplies; monitor revenues and labor costs; supervise 11-15 staff; recruit and train; ensure health, safety and liquor regulations are met; and lead customer service and events to ensure top quality guest experiences.