Dynamic Personal Banking Advisor

TD Bank Group; Edmonton; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD Canada Trust is hiring a Personal Banking Associate in Edmonton, Alberta. The role focuses on delivering exceptional customer service, handling banking transactions, and guiding customers to the right staff for complex needs.

You will educate clients on mobile and online banking and support frontline staff in daily operations. The position requires a high school diploma with 1+ years of relevant experience, MS Office proficiency, and strong communication skills.

Qualifications

• Frontline customer service experience preferred.
• Familiarity with banking products and services.
• Ability to use MS Office and branch software effectively.

Responsibilities

• Engage customers with day-to-day banking needs and service transactions.
• Guide customers to appropriate staff for financial queries.
• Promote digital banking tools such as mobile, ATM, and online banking.

Skills

Customer service

MS Office

Banking knowledge

Communication

Time management

Education

High School diploma

Tools

Branch software

Job description

TD Canada Trust is hiring a Personal Banking Associate in Edmonton, Alberta. The role focuses on delivering exceptional customer service, handling banking transactions, and guiding customers to the right staff for complex needs.

You will educate clients on mobile and online banking and support frontline staff in daily operations. The position requires a high school diploma with 1+ years of relevant experience, MS Office proficiency, and strong communication skills.