Dynamic Part-Time Receptionist - Auto Dealership

OpenRoad Auto Group Limited; Burnaby; Hybrid; CAD 26,000 - 30,000; Part time

Benefits offered by this job

Vehicle purchasing program

RRSP matching

Referral bonuses

Health & dental plan (full-time only)

Job summary

OpenRoad Auto Group Limited in Burnaby, BC, is seeking a Part-Time Reception Associate for OpenRoad Audi Boundary in our Sales department. This position offers a competitive hourly wage of $19 to $22 and the chance to grow within a leading automotive retailer.

You will greet prospective customers, direct them to the right department, answer inquiries, handle phone calls professionally, and support administrative tasks as needed.

Qualifications

• Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask.
• Professional personal appearance.
• Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped.
• Exceptional interpersonal and communication skills over the phone and in person.
• Ability to work and function with all work teams and all department levels.
• Organized and detail oriented.
• Demonstrated computer skills – MS Word and Excel.
• Must be able to work in an active, social atmosphere without being distracted.

Responsibilities

• Greet prospective customers and determine the nature of their visit.
• Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
• Takes thorough messages, indicating the caller’s name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party.
• Perform clerical duties and accounting duties as assigned by Management.
• Manage the customer traffic control system.
• Receive and process payments.
• Assist with other administrative duties involving new & pre-owned inventory.
• Process sales documentation, and works effectively with sales team to ensure timely completion of all tasks.
• Remit mail received at the reception desk promptly.
• Complete warranty books for all sold vehicles.
• Keep customer lounge area presentable and tidy, including stocking coffee area.
• Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

Skills

Customer service

Multitasking

Professional appearance

Interpersonal skills

Communication skills

Tools

MS Word

MS Excel

Office suite

Job description

OpenRoad Auto Group Limited in Burnaby, BC, is seeking a Part-Time Reception Associate for OpenRoad Audi Boundary in our Sales department. This position offers a competitive hourly wage of $19 to $22 and the chance to grow within a leading automotive retailer.

You will greet prospective customers, direct them to the right department, answer inquiries, handle phone calls professionally, and support administrative tasks as needed.