Part-Time Receptionist

Pfaff Automotive Partners; Newmarket; On-site; CAD 21,000 - 28,000; Part time

Job summary

Pfaff Automotive Partners—Audi Newmarket in Newmarket, Ontario—seeks a Part-Time Receptionist to warmly welcome guests and keep the dealership running smoothly. You will be the first point of contact, handle calls and messages, and support clerical tasks as needed.

The role requires excellent communication, a friendly demeanor, and the ability to manage multiple priorities with precision. Prior office or dealership experience is preferred, with opportunity to grow within a Fortune 500 company.

Qualifications

• Minimum of 1-year experience in a related field.
• Proficiency with Microsoft Office.
• Excellent telephone etiquette.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.
• Detail-oriented and excellent organizational and multi-tasking skills.
• Ability to work efficiently and effectively under pressure with simultaneous deadlines.
• Experience with licensing, CDK and 180 is an asset.

Responsibilities

• Greets customers and visitors, ensuring optimum customer service.
• Answers and directs phone calls and ensures messages are delivered to the respective parties.
• Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
• Answers customer questions about services performed or refers them to someone who can.
• Handles customer complaints with integrity and poise and refers dissatisfied customers to the appropriate individuals for resolution.
• Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.

Skills

Telephone etiquette

Interpersonal skills

Customer service

English communication

Detail orientation

Organization & multi-tasking

Under pressure

Microsoft Office

CDK & 180 familiarity

Experience in related field

Tools

Microsoft Office

Job description

Part-Time Receptionist

Audi Newmarket, Newmarket, ON L3Y 9A1

Ready to be the friendly face and voice that welcomes our guests and keeps Audi Newmarket running smoothly? Now in partnership with North America’s largest automotive retailer, Lithia and Driveway,it’syour chance to work for a Fortune 500 company and grow with us! We are looking for a Receptionist to be the first point of contact for our dealership.

As aR eceptionist ,you willbe responsible forthe professional and efficient managing of visitors, telephonecallsand messages. You willalso beresponsible for a variety of clerical duties.

Here’s WhatYou’llbe Doing:

• Greets customers and visitors, ensuringoptimumcustomer service.

• Answers and directs phone calls and ensures messages are delivered to the respective parties.

• Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.

• Answers customer questions about services performed or refers them to someone who can.

• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to theappropriate individualsfor resolution.

• Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.

Skills and Qualifications

• Minimum of 1-year experience in a related field.

• Proficiencywith Microsoft Office.

• Excellent telephone etiquette.

• Excellent interpersonal, communication (verbal & written English) and customer service skills.

• Detail-oriented and excellent organizational and multi-tasking skills.

• Ability to work efficiently and effectively under pressure with simultaneous deadlines.

• Experience with licensing, CDK and 180 is an asset.

Why WorkForAudi Newmarket?

• Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.

• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.

• Stock Purchase Program - Employees canpurchasethe Lithia & Driveway stock (NYSE: LAD) at a discount.

Pay: $17.60 per hour

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.