Dynamic Courier: Fast Deliveries & Customer Care

FedEx Logistics; Richmond; On-site; CAD 27,000 - 39,000; Full time

Job summary

FedEx Logistics in Canada seeks a Casual Courier to provide courteous and efficient pick-up and delivery on an assigned route. You will ensure shipments meet FedEx Canada service standards, perform related customer service tasks, and report stop counts and missorts.

Responsibilities include operating tracking/dispatch systems, answering customer questions about services, and maintaining safe, compliant vehicle operation. A valid driver’s license and ability to lift heavy packages are required.

Qualifications

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment

Responsibilities

• Provide courteous and efficient pick-up and delivery of packages on an assigned route
• Check shipments for conformance to FedEx Canada features of service
• Provide related customer service functions
• Operate computerized tracking and dispatch systems
• Answer customer questions on FedEx Canada's features of service

Skills

Interpersonal skills

Communication skills

Time management

Customer service

Multitasking

Stress management

Driver assessment

Education

High school diploma/educational equivalent

Tools

None

Job description

FedEx Logistics in Canada seeks a Casual Courier to provide courteous and efficient pick-up and delivery on an assigned route. You will ensure shipments meet FedEx Canada service standards, perform related customer service tasks, and report stop counts and missorts.

Responsibilities include operating tracking/dispatch systems, answering customer questions about services, and maintaining safe, compliant vehicle operation. A valid driver’s license and ability to lift heavy packages are required.