Dynamic Bylaw & Licensing Clerk

City of Guelph; Guelph; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

OMERS pension

Job summary

The City of Guelph is seeking a temporary Bylaw Compliance Clerk in the Operations Administrative Division. This role provides clerical support, handles licensing and permit applications, and helps ensure service requests are resolved accurately and promptly.

You will log inquiries, coordinate inspections, support committee activities, and assist with bylaws and fines processes. Candidates should have a Grade 12 diploma, strong communication skills, and proficiency with Microsoft 365.

Qualifications

• Grade 12 diploma with at least 1 year of related administrative experience.
• Experience with AMANDA, Report a Problem, AIMS, MPAC and Central Square Property Tax is an asset.
• Experience applying continuous improvement methodologies.
• Experience with Business Licensing and Lottery Licensing is an asset.
• Experience with Property Standards and Committees is an asset.
• Excellent written and oral communication; able to work with staff, stakeholders and public.
• Proficient computer skills with Microsoft 365 (Teams, SharePoint, Word, Excel, Outlook).
• Ability to handle confidential information and meet deadlines.

Responsibilities

• Provide daily clerical assistance to the Operations Department.
• Identify opportunities to optimize processes, reduce inefficiencies, and improve operations.
• Deliver excellent customer service in person, by telephone, email, and website.
• Process licenses, permits, and related municipal records with accuracy.
• Coordinate inspections and assist with bylaws, fines, and exemptions.
• Act as Secretary on the Property Standards Appeal Committee.
• Maintain forms, databases, files, and data; support special projects.

Skills

Customer service

Communication skills

Detail-oriented

Team player

Conflict resolution

Education

Grade 12 diploma

Equivalent education/experience

Tools

AMANDA

Report a Problem

AIMS

MPAC

Central Square Property Tax

Job description

The City of Guelph is seeking a temporary Bylaw Compliance Clerk in the Operations Administrative Division. This role provides clerical support, handles licensing and permit applications, and helps ensure service requests are resolved accurately and promptly.

You will log inquiries, coordinate inspections, support committee activities, and assist with bylaws and fines processes. Candidates should have a Grade 12 diploma, strong communication skills, and proficiency with Microsoft 365.