Bylaw Services Coordinator (Permanent, full-time) – Existing Vacancy

The County; Canada; On-site; CAD 41,000 - 43,000; Full time

Benefits offered by this job

Competitive benefits

OMERS pension

Job summary

The County is seeking a Bylaw Services Coordinator (Permanent, full-time) to provide administrative support to the By-law department, receive and process all short-term accommodation and licensing applications, and serve as the department's first point of contact for telephone, email and in-person inquiries with exceptional customer service.

The ideal candidate will hold a post-secondary degree or diploma in Business Administration or related field, have at least three years of administrative

Qualifications

• Post-secondary degree or diploma in Business Administration or related field, or equivalent combination of education and experience.
• Minimum of three years of related administrative work experience, municipal environment preferred.
• Working knowledge of Municipal By-laws and Provincial Legislation is an asset.
• Excellent administrative, communication, interpersonal, organizational and time management skills with confidentiality.
• Ability to exercise good judgement, de-escalate and show tact and diplomacy.
• Self-motivated and goal-oriented in a dynamic environment.
• Proficiency in Microsoft Office and databases; iCompass an asset.
• Criminal Background Check satisfactory.

Responsibilities

• Provide administrative support to the By-law department.
• Receive and process all short-term accommodation and licensing applications.
• Respond to telephone calls, emails and in-person inquiries with exceptional customer service.

Skills

Administrative experience

Customer service

Communication skills

Microsoft Office

Databases

Education

Post-secondary degree or diploma in Business Administration or related field

Tools

iCompass

Municipal accounting systems

Job description

Bylaw Services Coordinator (Permanent, full-time) - Existing Vacancy

Reporting to the Supervisor of Bylaw Services, the Bylaw Services Coordinator will provide administrative support to the By-law department and will receive and process all short-term accommodation and licensing applications on behalf of the department. This position is the first point of contact for the department and will respond to telephone calls, emails and in person inquiries, while providing exceptional customer service in accordance with County policies and procedures.

The ideal candidate will possess the following qualifications:

• Completed post-secondary degree or diploma in Business Administration or a related field, or an equivalent combination of education and experience, required.
• Minimum three (3) years of related administrative work experience, preferably in a municipal environment, required.
• Working knowledge of Municipal By-laws and Provincial Legislation, an asset.
• Excellent administrative, communication, interpersonal, organizational and time management skills, with the ability to maintain confidentiality.
• Demonstrated ability to exercise good judgement, de-escalate and show tact and diplomacy when carrying out duties.
• Self-motivated and goal-oriented, capable of working in a dynamic and challenging work environment.
• Ability to work independently and within a team environment.Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and databases, required. Experience with municipal accounting systems and iCompass an asset.
• Ability to provide a satisfactory Criminal Background Check.

The current rate of pay for this position is $29.99 to $31.41 per hour, as per Band 7 of CUPE Local 2275’s Collective Agreement. Compensation also includes a competitive benefit package and membership in OMERS, a defined benefit pension plan.

We thank all candidates for their interest, however only those selected for an interview will be contacted. We are committed to creating an accessible and inclusive organization and to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make this known when contacted and we will work with you to meet your needs.

The personal information being collected will be used in accordance with The Municipal Act and The Municipal Freedom of Information and Protection of Privacy Act and shall only be used in the selection of a suitable candidate.