Driver / Receptionist – Overnights

Suffolkfed; Landseer; On-site; CAD 41,000 - 49,000; Part time

Benefits offered by this job

Flexible working

27 days annual leave rising to 29

Professional development

Annual pay benchmarking

Blue light card employer

Job summary

Suffolkfed is seeking a Driver/Receptionist for our Out of Hours service, combining patient transport with vital front-desk duties. You’ll move clinicians between visits, manage the reception system, and assist with stock and admin tasks.

The role supports urgent care across Suffolk, with training and ongoing development. It offers part-time hours and a collaborative, supportive team environment.

Qualifications

• Must have a full, clean UK driving licence with at least three years' experience and be willing to undergo a driving assessment.
• Good admin and IT skills, with the ability to learn and use our patient system, SharePoint, phone apps and SAT Nav.

Responsibilities

• Drive clinicians to and from patient home visits and manage delays communications.
• Ensure the car is ready for your shift, load supplies, perform checks for damage and cleanliness.
• Provide reception cover at bases, print letters, record patient interactions and handle stock control.
• Support patients, carers and clinical staff as needed (e.g., chaperone).
• Adhere to health, safety and governance requirements and complete mandatory training.

Skills

Admin skills

IT skills

Communication skills

Time keeping

Calm under pressure

Tools

SharePoint information system

Phone Apps

SAT Nav system

Job description

We have an opportunity for Driver/Receptionists to join our Out of Hours service on a permanent contract.

What is the role?

• You will be driving clinicians to and from patient home visits ensuring appointment slots are met, and patients receive communication if there are any delays.
• You will be responsible for ensuring the car is ready for your shift, loading essential supplies, conducting internal and external checks for damage and cleanliness.
• You will work on reception at our bases, using the system to ‘arrive’ patients, print letters, record patient interactions and other admin tasks and stock control.
• Supporting patients / carers and clinical staff when needed such as acting as chaperone or assisting when needed with home visits.
• Working to a range of protocols and procedures and completing mandatory training designed to support you in your role and adhere to health, safety and governance requirements

You’ll be a valuable part of our Urgent Care Service providing the Out of Hours face-to-face Service in Suffolk. This service is delivered by Suffolk GP Federation – we are a not‑for‑profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver other NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound and ADHD.

Is it for me?

We will work alongside successful candidate to ensure they are sufficiently inducted and trained; there will be regular contact and support. It is important to us that you feel safe and supported in the role.

In order to be successful in this role, you will need;

• A full, clean UK driving licence, with minimum three year’s experience and undergo a driving assessment
• Have good admin and IT skills – or the confidence to learn, as you will be using our patient system, SharePoint information system, phone Apps and our SAT Nav home visiting system
• You’ll need to be able to remain calm at times of pressure and have good time keeping skills
• Good communication skills as you will be meeting members of the public as well as working with the Out Of Hours team.

If you have worked within the healthcare sector before as a driver, or receptionist this would be an advantage to your application, but is not essential.

Contract type: Average 22 hours per week over 4 weeks

Week Week Day Start End

1 Thursday 18:15 23:59

1 Sunday 20:00 23:59

1 Sunday 23:59 08:14

2 Wednesday 23:59 08:14

2 Thursday 23:59 08:14

3 Friday 23:59 07:59

3 Saturday 20:00 23:59

3 Saturday 23:59 07:59

3 Sunday 20:00 23:59

3 Sunday 23:59 08:14

4 Wednesday 23:59 08:14

4 Saturday 08:00 13:59

4 Saturday 14:00 19:59

What we can offer you:

• A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
• 27 days annual leave rising to 29 after 5 years service (pro rata for part time hours)
• Innovative teams who strive in forward thinking, with a voice that is heard.
• A visible and supportive management team, with operational support that ‘get it’
• Excellent IT teams & support giving us first class equipment and ‘no wait’ responses
• A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
• Annual benchmarking of pay structure
• Blue light card employer – Access to the discount service with thousands of discounts online and on the high street.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Interested? Have questions? Just wondering?

Closing Date: 6th November 2026. We may close sooner if we receive a high volume of applications.

We welcome the responsible use of AI to help structure or refine your application. However, your application should reflect your own experience, skills and achievements.

Please ensure any information submitted is accurate and truthful. AI must not be used to exaggerate or misrepresent your qualifications, experience or achievements.

If you use AI tools, you may be asked to discuss how they supported your application during the recruitment process. Any AI-generated content should be reviewed and edited by you, and should not include confidential or sensitive information.

We are committed to fair and inclusive recruitment. AI should support your application, not replace your own voice, perspective and contribution.