Driver Coordinator

The Seaboard Transport Group; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

Mantei's Transport is seeking a Driver Coordinator to thrive in a fast-paced environment and keep operations running smoothly.

You will coordinate driver schedules, verify customer orders in TMW, dispatch loads with full details, and support after-hours operations to resolve issues promptly.

Qualifications

• Post-secondary education in business, logistics, or a related field will be considered.
• Experience in transportation or logistics; dispatch will be considered a strong asset.
• Knowledge of ELD systems and TMW software is an advantage.
• Excellent communication and organizational skills – you're the calm in the storm.

Responsibilities

• Coordinate and maintain driver schedules - keeping communication clear and consistent.
• Receive and verify customer orders in the TMW system and schedule loads efficiently.
• Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and route information.
• Confirm load deliveries, update systems, and elevate issues promptly to management.
• Be the go-to person for drivers - answering questions, resolving challenges, and ensuring a smooth workflow.
• Monitor safety, service incidents, and performance metrics to keep operations on track.
• Support after-hours operations by managing calls and providing real-time solutions.
• Collaborate with the broader operations team to ensure every load, route, and driver stays on schedule.

Skills

Communication

Organizational skills

Problem-solving

Team-player

Attention to detail

Education

Post-secondary education in business or logistics

Tools

ELD systems

TMW

Job description

Description

At Mantei's Transport we're proud to be a leader in safe, reliable, and efficient transportation solutions. We're looking for a Driver Coordinator who thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.

What You’ll Do

• Coordinate and maintain driver schedules - keeping communication clear and consistent.
• Receive and verify customer orders in the TMW system and schedule loads efficiently.
• Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and route information.
• Confirm load deliveries, update systems, and elevate issues promptly to management.
• Be the go-to person for drivers - answering questions, resolving challenges, and ensuring a smooth workflow.
• Monitor safety, service incidents, and performance metrics to keep operations on track.
• Support after-hours operations by managing calls and providing real-time solutions.
• Collaborate with the broader operations team to ensure every load, route, and driver stays on schedule.

What You Bring

• Post-secondary education in business, logistics, or a related field will be considered.
• Experience in transportation or logistics; dispatch will be considered a strong asset.
• Knowledge of ELD systems and TMW software is an advantage.
• Excellent communication and organizational skills - you're the calm in the storm.
• Strong attention to detail with the ability to juggle multiple priorities.
• A team-player attitude and a passion for problem-solving.
• Proficiency with Microsoft Office and general computer systems.

Why You’ll Love Working Here

• Be part of a collaborative, high-performing operations team.
• Take ownership of a role that directly impacts our drivers' success and customer satisfaction.
• Enjoy a dynamic work environment where every night brings new challenges and wins.

If you're ready to take the driver's seat in your career and help us keep the wheels turning-