Dispatcher/Logistics Coordinator - Flat Division

Joseph Transportation Group; Hamilton; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Company events

Dental care

Extended health care

On-site parking

RRSP match

Vision care

Job summary

Joseph Transportation Group in Hamilton, Ontario is hiring a Logistics Coordinator/Dispatcher to oversee load planning and dispatch under the direction of the General Manager. The role requires coordinating work assignments, setting priorities, and ensuring customer needs are met while complying with regulations.

This full-time, on-site position offers a Monday to Friday schedule with on-call time, pay in the $50,000–$60,000 range, and benefits including extended health care and RRSP matching.

Qualifications

• Excellent problem solver with a track record of achieving goals.
• Team player who pushes for exceptional results.
• Understands transportation industry and delivers reliable dispatch support.

Responsibilities

• Oversee load planning and dispatch under the General Manager.
• Schedule work assignments and set priorities for drivers and loads.
• Ensure compliance with regulations and company protocols.
• Coordinate daily resource assignments to maximize equipment utilization.
• Contact customers to generate backhauls and minimize empty miles.
• Dispatch drivers and owner operators in a fair, consistent manner.
• Maintain accurate documentation and timely data entry in systems.

Skills

Problem solving

Team player

Results oriented

Education

High School Diploma

Job description

Joseph Transportation Group is proud to be one of Canada’s Best Managed Companies, a recognized Top Fleet Employer, and a Best Fleets to Drive For award recipient. We are a national leader in transportation and logistics, committed to safety, service excellence, and continued growth.

Are you an energetic go getter, who wants to further their career with a fast paced and growing company? Then a position as a Logistics Coordinator/Dispatcher at Joseph Transportation Group might be the change you are looking for.

Here at Joseph Transportation Group, we are in the business of achieving goals, whether they are goals of customers, our business, or our employees. We know that the trucking business isn’t always easy, but if you’re the type of person that will put in the time and the effort, we’re the type of business that recognizes what our employees do and reward you for being a true professional. This means helping you get to where you want to be.

Who You Are

• You’re an excellent problem solver and an achiever.
• You like to show results and exceed goals. You are a team player.
• You push yourself consistently for exceptional results.
• You cooperate easily and gain trust quickly.

Job Overview

This position under the direction of the General Manager, the Logistics Coordinator/Dispatcher will primarily be responsible for overseeing load planning and dispatch. This position will also coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly. The successful candidate must be resourceful in ensuring that our client’s needs are being fulfilled, while maintaining full compliance with applicable legislation and company protocol. Flexible hours, including nights, weekends, and holidays with occasional overtime are required

Key Responsibilities

This position under the direction of the General Manager, the Logistics Coordinator/Dispatcher will primarily be responsible for overseeing load planning and dispatch. This position will also coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly. The successful candidate must be resourceful in ensuring that our client’s needs are being fulfilled, while maintaining full compliance with applicable legislation and company protocol. Flexible hours, including nights, weekends, and holidays with occasional overtime are required.

Duties/Responsibilities

• Ensure the drivers have the proper instructions to perform their duties safely.
• Schedule deliveries and pickups with Customers and assign trucks/drivers to the loads.
• Generate necessary paperwork for loads and collect completed paperwork from Drivers.
• Ensure Drivers complete paperwork properly.
• Act on opportunities that would increase efficiency for both the Company and the customer.
• Dispatch drivers and owner operators using a fair and consistent approach.
• Coordinate the daily assignment of company and contracted resources to maximize equipment utilization and payload while maintaining a high level of customer service.
• Contact customers to generate backhauls and minimize empty miles.
• Coordinate the servicing and inspection of equipment with the shop personnel.
• Ensure trailer washes are completed where required.
• Ensure all orders and trip events are recorded in Truckmate in an accurate and timely fashion.
• Ensure that the driver has adequate time to perform his duties safely and within the Hours-of-service regulations.
• Ensure all drivers and equipment meet regulatory compliance. Assign the proper equipment for the various job requirements.
• Listen to all driver concerns and act on them appropriately.

Education & Experience

• High School Diploma required
• Two to three years of related experience and/or training.
• Good knowledge of the transportation industry.
• Experience in bulk and/or tank/waste & flatbed is desirable.

Job Type

Full-time

Pay:

$50,000-$60,000

Benefits

• Company events
• Dental care
• Extended health care
• On-site parking
• RRSP match
• Vision care

Schedule

• Monday to Friday
• On call
• Weekends as needed

Work Location:

In person