Door Attendant (Part Time)

Hyatt Hotels Corporation; Toronto; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Complimentary meals

Hotel nights and discounts

Great Place to Work Certified

Job summary

Park Hyatt Toronto, located in the heart of Yorkville, is hiring a Door Attendant to warmly welcome guests, assist with luggage, and manage the front drive with professional standards. The role supports concierge inquiries and local guidance, ensuring a seamless guest arrival and departure experience.

This position requires a service-focused mindset, experience in luxury hospitality, and the ability to lift up to 50 pounds while standing and walking for long periods.

Qualifications

• Service-focused personality is essential.
• Experience with luxury brand service is preferred.
• Minimum 2 years in a world-class luxury brand in a similar role.
• Must be flexible, highly motivated and quality-driven.

Responsibilities

• Attend to guests entering and exiting the lobby promptly and professionally.
• Assist with guest luggage and valet park vehicles safely.
• Educate guests about hotel amenities and local services.
• Maintain the lobby and front drive area in line with standards.
• Provide courteous, informed, and timely service at all times.
• Perform other assigned duties within the scope of knowledge and skills.

Skills

Service mindset

Communication skills

Physical stamina

Guest service experience

Job description

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\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Located in the heart of Yorkville, Park Hyatt Toronto offers sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a commitment to personalized hospitality, we create memorable experiences for our guests while providing meaningful opportunities for our colleagues to grow and thrive.

Why should you work at the Park Hyatt Toronto?

• Complimentary meal during shift
• Complimentary hotel nights and discounts at Hyatt properties around the world
• 2023, 2024 & 2025 Great Place to Work Certified

SUMMARY

About the Role- Door Attendant

Probationary Rate: $17.79

Hourly Rate: $22.24

Door Attendant and doorkeepers create a welcoming environment for hotel guests and facilitate their arrival or departure. This includes opening doors, hailing taxicabs, greeting guests and carrying their bags into the hotel. Door Attendant may also be responsible for keeping their work area tidy by sweeping and removing refuse.

Some of the responsibilities include:

• Attend to all guests entering and exiting the lobby, promptly and professionally.
• Assist with all guest luggage.
• Educate guests about hotel property and amenities, using the tools and training provided
• Be knowledgeable of surrounding region, services and amenities, in order to handle concierge inquiries accurately
• Manage the front drive efficiently and effectively and in line with established standards
• Valet park vehicles in a safe manner and in line with established standards
• Maintain the proper physical appearance of the front drive, entrance, and lobby, communicating with housekeeping and maintenance departments as required
• Educate guests about hotel property and amenities.
• Maintain professional presence in the lobby area when between tasks.
• Maintain the drive by clearing sidewalks and driveways of garbage, snow, gravel and any other debris.
• Perform other assigned comparable or transient duties that are within the domain of knowledge and skills required by the position description.

Qualifications

• Service focused personality is essential
• Previous fine dining or luxury level service knowledge and training.
• Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity.
• Must have a flexible schedule, be highly motivated and quality driven
• Excellent communication skills
• Constant walking & standing
• Must be able to lift up to 50-lbs
• Constant walking & standing
• Frequent lifting, crouching/bending/stooping/kneeling

All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.

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