Door Attendant (Part Time)

Park Hyatt; Toronto; On-site; CAD 37,000 - 50,000; Full time

Benefits offered by this job

Meal during shift

Hotel nights discount

Hyatt discounts

Tuition reimbursement

Great Place to Work

Job summary

Park Hyatt Toronto is seeking a Door Attendant to greet guests, assist with luggage, and guide arrivals and departures with a welcoming, professional presence. You will open doors, hail taxis, and help with bags, while maintaining a spotless lobby and front drive in accordance with Hyatt standards.

Candidates should have a service-focused mindset, luxury hospitality experience, excellent communication skills, and the ability to stand and walk for long periods.

Qualifications

• Service focused personality is essential.
• Previous fine dining or luxury level service knowledge and training.
• Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity.
• Must have a flexible schedule, be highly motivated and quality driven.
• Excellent communication skills.
• Constant walking & standing.
• Must have a lift up to 50-lbs.
• Frequent lifting, crouching/bending/stooping/kneeling.

Responsibilities

• Attend to all guests entering and exiting the lobby, promptly and professionally.
• Assist with all guest luggage.
• Educate guests about hotel property and amenities, using the tools and training provided
• Be knowledgeable of surrounding region, services and amenities, in order to handle concierge inquiries accurately
• Manage the front drive efficiently and effectively and in line with established standards
• Valet park vehicles in a safe manner and in line with established standards
• Maintain the proper physical appearance of the front drive, entrance, and lobby, communicating with housekeeping and maintenance departments as required
• Educate guests about hotel property and amenities.
• Maintain professional presence in the lobby area when between tasks.
• Maintain the drive by clearing sidewalks and driveways of garbage, snow, gravel and any other debris.
• Perform other assigned comparable or transient duties that are within the domain of knowledge and skills required by the position description.

Skills

Guest service excellence

Communication skills

Luxury hospitality experience

Physical stamina

Flexible scheduling

Team coordination

Job description

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Organization- Park Hyatt Toronto

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best. Located in the heart of Yorkville, Park Hyatt Toronto offers sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a commitment to personalized hospitality, we create memorable experiences for our guests while providing meaningful opportunities for our colleagues to grow and thrive.

Why should you work at the Park Hyatt Toronto?

• Complimentary meal during shift
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Tuition reimbursement program
• 2023, 2024 & 2025 Great Place to Work Certified

Summary

About the Role – Door Attendant

Probationary Rate: $17.79

Hourly Rate: $22.24

Door Attendant and doorkeepers create a welcoming environment for hotel guests and facilitate their arrival or departure. This includes opening doors, hailing taxicabs, greeting guests and carrying their bags into the hotel. Door Attendant may also be responsible for keeping their work area tidy by sweeping and removing refuse.

Some of the responsibilities include:

• Attend to all guests entering and exiting the lobby, promptly and professionally.
• Assist with all guest luggage.
• Educate guests about hotel property and amenities, using the tools and training provided
• Be knowledgeable of surrounding region, services and amenities, in order to handle concierge inquiries accurately
• Manage the front drive efficiently and effectively and in line with established standards
• Valet park vehicles in a safe manner and in line with established standards
• Maintain the proper physical appearance of the front drive, entrance, and lobby, communicating with housekeeping and maintenance departments as required
• Educate guests about hotel property and amenities.
• Maintain professional presence in the lobby area when between tasks.
• Maintain the drive by clearing sidewalks and driveways of garbage, snow, gravel and any other debris.
• Perform other assigned comparable or transient duties that are within the domain of knowledge and skills required by the position description.

Qualifications

• Service focused personality is essential
• Previous fine dining or luxury level service knowledge and training.
• Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity.
• Must have a flexible schedule, be highly motivated and quality driven
• Excellent communication skills
• Constant walking & standing
• Must have a lift up to 50-lbs
• Constant walking & standing
• Frequent lifting, crouching/bending/stooping/kneeling

All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.