Door Attendant (Full Time)

Park Hyatt; Toronto; On-site; CAD 25,000 - 31,000; Full time

Benefits offered by this job

Meal during shift

RRSP matching

Hotel nights + employee discounts

Health & dental benefits

Tuition reimbursement

Great Place to Work Certified

Job summary

Park Hyatt Toronto is seeking a friendly and professional Door Attendant to warmly welcome guests, assist with luggage, and guide arrivals and departures within a luxury hotel setting. You will represent the brand with impeccable service and a polished appearance.

Role requires strong communication, physical stamina for walking and lifting up to 50 lbs, and flexibility to work a shift schedule. Join a celebrated property known for exceptional guest experiences and comprehensive employee benefits.

Qualifications

• Service focused attitude and polished hospitality demeanor.
• Excellent communication skills with guests and colleagues.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet guests entering and exiting the lobby in a professional manner.
• Assist with guest luggage and help guests with directions and information.

Skills

Service focused

Communication skills

Flexible schedule

Luxury brand

Team player

Job description

Summary Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Park Hyatt Toronto

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best. Located in the heart of Yorkville, Park Hyatt Toronto offers sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a commitment to personalized hospitality, we create memorable experiences for our guests while providing meaningful opportunities for our colleagues to grow and thrive.

Why should you work at the Park Hyatt Toronto?

• Complimentary meal during shift
• Employer RRSP Matching Contributions
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Extended Health and Dental benefits for you and your dependents 90 days after joining
• Tuition reimbursement program
• 2023, 2024 & 2025 Great Place to Work Certified

About the Role – Door Attendant

Probationary Rate: $17.79

Hourly Rate: $22.24

Door Attendant and doorkeepers create a welcoming environment for hotel guests and facilitate their arrival or departure. This includes opening doors, hailing taxicabs, greeting guests and carrying their bags into the hotel. Door Attendant may also be responsible for keeping their work area tidy by sweeping and removing refuse.

Some of the responsibilities include:

• Attend to all guests entering and exiting the lobby, promptly and professionally.
• Assist with all guest luggage.
• Educate guests about hotel property and amenities, using the tools and training provided
• Be knowledgeable of surrounding region, services and amenities, in order to handle concierge inquiries accurately
• Manage the front drive efficiently and effectively and in line with established standards
• Valet park vehicles in a safe manner and in line with established standards
• Maintain the proper physical appearance of the front drive, entrance, and lobby, communicating with housekeeping and maintenance departments as required
• Educate guests about hotel property and amenities.
• Maintain professional presence in the lobby area when between tasks.
• Maintain the drive by clearing sidewalks and driveways of garbage, snow, gravel and any other debris.
• Perform other assigned comparable or transient duties that are within the domain of knowledge and skills required by the position description.

Qualifications

• Service focused personality is essential
• Previous fine dining or luxury level service knowledge and training.
• Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity.
• Must have a flexible schedule, be highly motivated and quality driven
• Excellent communication skills
• Constant walking & standing
• Must be able to lift up to 50-lbs
• Constant walking & standing
• Frequent lifting, crouching/bending/stooping/kneeling

All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.