Dock Supervisor

TST-CF Express; Edmonton; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Pension plan

Group benefits

Job summary

TST-CF Express is seeking an experienced Dock Supervisor for our Edmonton Service Centre. The role reports to the Terminal Manager and focuses on supervising dock operations, routing, and on-time departures during a 12:00 a.m. to 8:30 a.m. shift.

You will coordinate loading/unloading, support warehouse and logistics, and handle customer escalations while maintaining OH&S standards and meeting daily targets. Experience in transportation is essential, forklift knowledge is a plus.

Qualifications

• Experience in transportation or operational roles.
• Forklift knowledge is an asset.
• AS400 experience is an asset.
• Ability to work with minimal supervision and meet deadlines.

Responsibilities

• Supervise and coordinate Dock operations.
• Ensure routing and planning of delivery routes.
• Oversee loading and unloading; ensure on-time departures.
• Plan and coordinate LTL shipments; provide warehouse/logistics support.
• Handle customer escalations and communicate issues to management.

Skills

Transportation operations

Customer relationship skills

Self-starter

Deadline oriented

Tools

Forklift operation

AS400

Email/web tools

Job description

TST-CF Express is Canada's leading provider of time sensitive, less than truckload (LTL) North American transportation services. Since 1928, we've offered unparalleled quality service and customer support, while utilizing the most current technology available to the industry. We are now looking for an experienced Dock Supervisor to join our Edmonton Service Centre team

Your Role:

Reporting to the Terminal Manager, this position will be responsible for the supervision and coordination of Dock operations. You will ensure effective routing and planning of delivery routes, supervise loading and unloading processes, ensuring on time departures.

Shifts hours: 12 a.m. to 8:30 a.m.

Responsibilities:

• Administrative duties to support an efficient operation
• Maintaining Company OH&S standards
• Working with operations team to meet targets and objectives
• Oversee operations to ensure timely and accurate processing of shipments
• Plan and coordinate Less Than Truckload (LTL) shipments
• Provide support in Warehouse and Logistics
• Handle customer escalation situations that require increased attention
• Ensure proper utilization of Line haul Trailers
• Effectively communicate issues to management

Qualifications:

• Previous Transportation or operational experience
• Forklift knowledge would be considered an asset
• Previous experience in a unionized environment is considered an asset
• Comfortable with computer technology (email and online web tools)
• AS400 experience is an asset
• Demonstrated customer relationship skills
• Self-starter and ability to manage with minimal supervision
• Able to meet deadlines in a high transactional operations environment

What we offer:

In return for your commitment, we offer a competitive salary and a comprehensive pension and group benefit plan.

TST-CF Express is a division of TFI International. Please indicate in your cover letter if you do not wish your resume to be considered for other positions that you may be qualified for.