Division Operations Support Analyst

Employment and Social Development Canada; Edmonton; Hybrid; CAD 96,000 - 104,000; Full time

Job summary

Employment and Social Development Canada is seeking an Operations Support Analyst to analyze data from RCMP and external sources, producing actionable insights and briefing notes for senior management in Alberta. The role requires strong skills in statistics, research methods, and Excel-based reporting.

The successful candidate will support service delivery with quantitative and qualitative analysis, develop visual data representations, and present findings to leadership while maintaining

Qualifications

• A degree in social sciences or related field; courses in statistics/research methods preferred.
• Two years of recent experience with Excel and data reporting.
• Experience researching, integrating information from various sources.
• Experience advising senior management with recommendations.
• Foreign credentials require Canadian equivalency evaluation.

Responsibilities

• Collect, collate and analyze data from internal RCMP databases and open sources to identify trends.
• Conduct strategic and tactical analysis for real-time assessment of service delivery.
• Write reports and briefing notes.
• Create analytical maps, graphs and other visual data representations.
• Present results to detachment and district commanders.

Skills

Research & analysis

Qualitative methods

Executive advisory

Excel reporting

Written communication

Education

Post-secondary degree in social sciences

Statistics coursework

Tools

PowerBI

Power Query

PROS

SAP

Job description

Selection process number
26-RCM-EA-K-EDM-OSB-149276

Location
Edmonton(Alberta)

Salary
$96,235 to $104,044

Level
AS-05-SP-ADM-05

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Duties
The Alberta RCMP Operations Strategy Branch supports operations by ensuring that the Division is a strategically focused, aligned, and intelligence-led organization of excellence.The Operations Support Analyst supports all levels of the service delivery model in Alberta, as well as the RCMP’s provincial and municipal contract partners, through ongoing research, analysis, and the presentation of empirically defensible strategies to attain organization goals. This role employs intelligence methodologies to examine business, crime and criminal data and trends from internal and external sources.Key duties may include:

• Collecting, collating and analyzing detachment, district and division level data from internal RCMP databases and open sources to determine trends in crime, resourcing, economics and demographics;
• Conducting strategic and tactical analysis to provide real-time assessment of service delivery and organizational response to criminal activity;
• Writing reports and briefing notes;
• Creating analytical maps, graphs and other visual representations of data;
• Modifying or developing quantitative and qualitative analytical techniques and assessment tools;
• Conducting Police Resource Methodology studies;
• Analyzing relevant survey data;
• Presenting analytical results to detachment and district commanders; and
• Establishing and maintaining a network of internal and external contacts.

Intent of the process
The intent of this process is to staff a position on a indeterminate basis in Edmonton, Alberta, and create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (i.e. indeterminate, term, deployment, acting, assignment and secondment) within the Royal Canadian Mounted Police.Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled
1

Conditions of employment

RCMP Secret Security Clearance.Those selected must meet and maintain the above condition of employment throughout their employment.
The process requires a Security/Reliability Interview, a field investigation in matters of credit/finances, education, employment, references, etc.

Operational Requirements

Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.Willing and able to work overtime as required.Willing and able to travel by various modes of transportation (including commercial and light aircraft) up to and including remote locations.Willing and able to obtain and maintain a valid driver’s license.

You need (essential for the job)

Your application must clearly explain how you meet the following

A degree from a recognized post-secondary institution with acceptable specialization in social sciences, such as Sociology, Psychology, Economics, Political Science or Criminology. A recognized post-secondary degree including courses in statistics and research methods would also be suitable, such as Business / Commerce, Math or Statistics.*Proof of education will be required prior to appointmentCandidates with foreign credentials must provide proof of Canadian equivalency. See Degree equivalency link below.

• Experience in researching, integrating and analyzing information from various sources.
• Experience applying qualitative and quantitative research methods to complete a program evaluation, project or report.
• Experience in providing advice and recommendations to senior management, internal or external clients.
• Senior management is defined as executive level.
• Recent and significant experience with the use, manipulation and creation of reports using Microsoft Excel software.
• Recent and significant is defined as a minimum of two (2) years’ experience within the last three (3) years.

Ability to communicate effectively in writing.

Applied / assessed at a later date

Ability to communicate effectively orally.
Ability to analyze data and present relevant findings.
Ability to prioritize to meet deadlines

Demonstrating Integrity and Respect
Thinking things through
Working effectively with others
Showing Initiative and Being Action Oriented

Language requirements (essential for the job)

May be applied / assessed at a later date

Experience using PROS, SAP, or HRMISExperience using PowerBI or Power Query

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.